Alena Grebeniuk
Monroeville,PA
Summary
Committed professional with expertise in administrative support and a variety of service-related fields. Displayed excellence as a barista at Starbucks, where I devoted a year and a half improving my customer service skills in order to advance to a shift leader position. Concurrently, I worked as a trainer at the fast food chain Chick-fil-a, supporting team building and helping management with closing tasks.
I am currently working with small business owners to effectively promote their services by utilizing my interpersonal and organizational skills. Efficiently handling administrative responsibilities as a Personal Assistant, I ensure seamless operations and maximize productivity.
Effective at multitasking while maintaining a positive attitude in fast-paced environments, I offer a dynamic combination of administrative skills and customer-focused experience. eager to apply my skills and expertise to new challenges in a culture that values professional development.
Overview
4
4
years of professional experience
Work History
TO-GO SPECIALIST
OLIVE GARDEN
Monroeville, PA
05.2021 - Current
- Greeted customers in a friendly manner and took orders for to-go items.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Successfully resolved any issues that occurred
- Worked as a part of a team to fulfill the guest's needs.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Ensured that all food safety regulations were followed during meal preparation process.
CERTIFIED TRAINER/TEAM MEMBER
CHICK-FIL-A
Monroeville, PA
03.2020 - 02.2022
- Worked in a lead role to provide supervision and guidance to new team members
- Took partial responsibility to lead shifts and close the restaurant
- Used communication skills to resolve any issues that occurred in the restaurant
- Utilized appropriate assessment tools to measure success rate of trainees throughout the program cycle.
- Determined appropriate instructional plans based on personal strengths and training goals.
Barista
Starbucks
Monroeville, PA
02.2022 - 05.2023
- Maintained calm demeanor during high-volume periods and special events.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a neat, organized and clean workspace for employees.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Personal Assistant
Small Buisnesses
Monroeville, PA
05.2023 - Current
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Performed calendar management and scheduling of appointments for the executive.
- Managed household inventory and maintenance schedules.
Education
Student -
GATEWAY SENIOR HIGHSCHOOL
Monroeville, PA05-2023
Certificate - Real Estate
Aceable
Skills
- Social
- Responsible
- Hard-working
- Interpersonal and organizational skills
- Strong sense of administrative efficiency
- Attention to detail
- Customer-oriented mindset
- Efficient
- Goal-Oriented
- Phone Etiquette
- Great at multitasking
- Calendar Management
- Strong Problem Solver
Timeline
Personal Assistant
Small Buisnesses
05.2023 - Current
Barista
Starbucks
02.2022 - 05.2023
TO-GO SPECIALIST
OLIVE GARDEN
05.2021 - Current
CERTIFIED TRAINER/TEAM MEMBER
CHICK-FIL-A
03.2020 - 02.2022
Student -
GATEWAY SENIOR HIGHSCHOOL
Certificate - Real Estate
Aceable