Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alena Koonce

Summary

Experienced state-certified Nursing Assistant with a senior-level background in healthcare. Observant and reliable professional with excellent time-management skills and a good bedside manner. Proficient in providing mobility and personal hygiene support, as well as patient monitoring, medical record management, and bedside care. Skilled in using medical equipment and patient care techniques to ensure optimal comfort and recovery. Demonstrates a compassionate approach to patient interactions and a strong knowledge of healthcare protocols, enhancing overall patient well-being.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Nurse Technician

Corewell Health Hospital
07.2024 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Assisted patients with activities of daily living, such as bathing, dressing, and feeding, ultimately increasing their overall comfort and wellbeing.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.

Certified Nursing Assistant

Clipboard Health
02.2022 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Warehouse Worker

Amazon
07.2023 - 06.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Certified Nursing Assistant

Addington Place
03.2022 - 01.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Crew Member

Wendy's Restaurant
08.2018 - 03.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

High School Diploma -

Mumford High School
06.2020

Associate of Applied Science - Surgical Technology

Wayne County Community College
Detroit, MI
01-2027

Skills

  • Direct Patient Care
  • Care Plan Implementation
  • Light Housekeeping
  • Compassionate Caregiver
  • Preparing Meals
  • Medication Administration
  • Warehouse Operations
  • Order Fulfillment
  • Data Entry
  • Teamwork and Collaboration
  • Public Speaking
  • Customer Relations
  • Vital signs monitoring
  • Dementia care
  • Catheter care
  • Patient hygiene

Certification

  • CNA - Certified Nurse Assistant

Languages

English
Full Professional

Timeline

Certified Nurse Technician

Corewell Health Hospital
07.2024 - Current

Warehouse Worker

Amazon
07.2023 - 06.2024

Certified Nursing Assistant

Addington Place
03.2022 - 01.2023

Certified Nursing Assistant

Clipboard Health
02.2022 - Current

Crew Member

Wendy's Restaurant
08.2018 - 03.2020

High School Diploma -

Mumford High School

Associate of Applied Science - Surgical Technology

Wayne County Community College

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Alena Koonce