Summary
Overview
Work History
Education
Skills
Additional Work Experience
Timeline
Generic

ALENA N. HOGAN

Huntington Beach,CA

Summary

Experienced in animal care skills developed in a hands-on, outdoor environment. Demonstrates reliability and attention to detail. Capable of handling multiple responsibilities to ensure smooth daily operations and animal wellbeing. Seeking to leverage background in meticulous care and operational efficiency to make a meaningful impact in a new field.

Overview

18
18
years of professional experience

Work History

Resident Volunteer

Horses of Tir Na Nog
10.2022 - 05.2024
  • Assisted in daily care and feeding of horses, including grooming, mucking out stalls, and monitoring their health and wellbeing
  • Supported ranch activities such as trail rides, riding lessons, and special events by ensuring equipment readiness and assisting guests
  • Maintained ranch facilities and equipment, ensuring cleanliness, organization, and safety compliance for both animals and visitors

Executive Administrative Assistant

Southpaw Productions / Tim Hogan Design
10.2016 - 10.2022
  • Coordinated placement, managed printing, and ensured quality control for various materials, including corporate brochures, academic reports, flyers, invitations, and stationery
  • Researched, wrote, and coordinated production of special 'Where Does Our Water Come From?' insert for water quality reports across three Southern California counties
  • Assisted with website development, researched stock photography, proofread projects, and supported photo shoots for events and product imagery

Assistant Vice President

Coast Assessment Service Company
02.2010 - 10.2016
  • Promoted from Administrative Assistant
  • Responsible for data entry and management of the accounts database for homeowner's association collection agency
  • Computed and maintained all delinquent balances on accounts
  • Managed all incoming and outgoing funds, processed requests for payment plans, and maintained ongoing correspondence with clients, homeowners, and a range of municipal and county courts
  • Tracked and prepared monthly status reports for all active accounts and provided recurrent updates to property management companies
  • Handled all escrow-related transactions, including issuance of payoff demands and settlement offer processing
  • Developed company website and provided support for all IT problems and questions
  • Assisted in training new hires, and provided support to senior staff as required

Intern

Council on Aging, Orange County
03.2014 - 04.2014
  • As part of Senior Internship Program in pursuit of degree from Brandman University, assisted Lead Supervisor of the Health Insurance Counseling and Advocacy Program (HICAP) with follow up on various Medicare applications for individuals the HICAP program assisted
  • In support of 'Roadmap to Medicare' seminars, researched a variety of Medicare options in order to educate and assist clients to navigate the complex maze for successful application for these options
  • Helped develop an electronic system to track the progress and success of pending Medicare applications
  • Organized and assisted with the Council on Aging's booth at a variety of senior center information fairs

Administrative Associate

Coast Assessment Service Company
06.2007 - 02.2010
  • Responsible for daily operations of the front office
  • Logged all collection files, in both paper and electronic format; maintained, monitored and routed all active accounts; and archived records on satisfactory conclusion of process
  • In addition, assisted with monetary transactions, including receipts for payments and appropriately disbursing funds from escrow accounts and trust accounts
  • Consulted on all hires, then trained and supervised office staff

Home Décor Specialty Sales Associate

Home Depot
06.2006 - 06.2007
  • Originally hired as a cashier but quickly promoted to Home Décor department
  • As Specialty Sales Associate, consulted with customers and advised them on selecting custom-order

Education

B.A. - Sociology with an emphasis in Social Work

Brandman University
01.2015

Skills

  • Maintaining records
  • File management
  • Customer service
  • Professionalism and etiquette
  • Expense reporting
  • Decision making & judgment
  • Organized and efficient
  • Office procedures
  • Compassionate care
  • Flexible schedule

Additional Work Experience

Intern, Council on Aging, Orange County, Santa Ana, CA, 03/01/14, 04/01/14, As part of Senior Internship Program in pursuit of degree from Brandman University, assisted Lead Supervisor of the Health Insurance Counseling and Advocacy Program (HICAP) with follow up on various Medicare applications for individuals the HICAP program assisted., In support of 'Roadmap to Medicare' seminars, researched a variety of Medicare options in order to educate and assist clients to navigate the complex maze for successful application for these options., Helped develop an electronic system to track the progress and success of pending Medicare applications., Organized and assisted with the Council on Aging's booth at a variety of senior center information fairs.

Timeline

Resident Volunteer

Horses of Tir Na Nog
10.2022 - 05.2024

Executive Administrative Assistant

Southpaw Productions / Tim Hogan Design
10.2016 - 10.2022

Intern

Council on Aging, Orange County
03.2014 - 04.2014

Assistant Vice President

Coast Assessment Service Company
02.2010 - 10.2016

Administrative Associate

Coast Assessment Service Company
06.2007 - 02.2010

Home Décor Specialty Sales Associate

Home Depot
06.2006 - 06.2007

B.A. - Sociology with an emphasis in Social Work

Brandman University

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ALENA N. HOGAN