Open To Work
Alena Porter
Baton Rouge,Louisiana
Summary
Motivated and adaptable professional with experience in customer service, animal science education, and hands-on workplace training. Skilled in communication, problem-solving, and maintaining safe, clean, and organized environments. Strong interest in roles involving animal care and veterinary support, as well as retail, customer service, and team-based environments. Brings reliability, a positive attitude, and the ability to learn new tasks quickly.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Trainer/Crew Member
Raising Cane's
09.2024 - 08.2025
- Delivered exceptional customer service in a fast-paced environment, ensuring positive guest experiences.
- Processed cash, credit, and mobile transactions accurately while maintaining drawer balance.
- Prepared and assembled menu items following quality, safety, and sanitation standards.
- Maintained a clean and organized workspace with strict adherence to health and safety protocols.
- Worked collaboratively with team members to meet high-volume demands.
- Trained new employees on procedures, service standards, and food preparation.
- Adapted quickly to changing tasks, including cleaning, food prep, and order fulfillment.
- Recognized for reliability, teamwork, and strong work ethic.
Student Intern
East Baton Rouge Workforce Development
06.2024 - 07.2024
- Gained hands-on experience in a professional healthcare environment supporting staff and daily operations.
- Observed patient care practices and learned protocols focused on accuracy, confidentiality, and safety.
- Shadowed healthcare professionals across departments to understand workflow and procedures.
- Assisted with clerical and organizational tasks to support daily operations.
- Strengthened teamwork, communication, and attention to detail in a high-demand setting.
Education
Bachelor of Science - Agriculture
Southern University And A&M College
Baton Rouge, LASkills
- Animal handling & care
- Customer service & hospitality
- Teamwork & collaboration
- Time management
- Clear communication
- Multitasking & organization
Accomplishments
- Baton Rouge General Hospital Volunteer : 155 hours
- West Feliciana Food Pantry Volunteer
- Debutante and Delta GEM
Participated in leadership and mentorship programs focused on community development.
Represented the organization as a role model for peers and younger students.
Contributed to service projects and enrichment activities promoting academic and social success.
Certification
- First Aid/CPR Certified
- CIW Internet Business
- CIW Network Technology
- CIW Software Development
- Blood Pathogen Certification
Work Preference
Work Type
InternshipPart TimeFull TimeLocation Preference
On-SiteRemoteTimeline
Certified Trainer/Crew Member
Raising Cane's
09.2024 - 08.2025
Student Intern
East Baton Rouge Workforce Development
06.2024 - 07.2024
Bachelor of Science - Agriculture
Southern University And A&M College