Alena Stanley
San Luis Obispo,United States
Summary
Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Cashier/Stocker
Avila Beach Market
12.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Lead Administrative Assistant
Infinity Energy Inc.
11.2022 - 11.2023
- Utilize filing databases to exam/pull customer accounts
- Taking and receiving calls from sales representatives, customers, and prospective dealers; properly notating inbound/outbound calls or communications regarding an account within their file
- Reporting directly to upper management or my team in regards to updates, escalations, or urgent matters
- Retaining thorough knowledge of solar installations, scheduling practices, and internal company
- Maintaining organizational skills, communication skills, and a friendly, positive attitude.
Education
Associate of Arts - Journalism
Cuesta College
San Luis Obispo, CA05.2025
Skills
- Customer Service
- Money Handling
- Communication
- Conflict Resolution
Timeline
Cashier/Stocker
Avila Beach Market
12.2023 - 03.2024
Lead Administrative Assistant
Infinity Energy Inc.
11.2022 - 11.2023
Associate of Arts - Journalism
Cuesta College
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