Aleni Luafulu

Mechanic Technician

Midas Auto Service

09.2020 - Current

Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
Reduced repair times by efficiently using specialized tools and equipment for each task, ensuring minimal downtime for customers.
Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
Stayed current with industry advancements through regular participation in training programs and workshops, applying new techniques to improve job performance.
Ensured safety standards were met by meticulously following manufacturer guidelines and recommendations during repairs and maintenance tasks.
Built strong relationships with clients through clear communication regarding repair needs, costs, and timelines, fostering trust between them and the service center.
Maintained clean and organized work area to easily locate repairing tools and equipment.
Kept detailed records of repairs and maintenance for reference in future work.
Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
Resolved mechanical issues using both technical and manual skills.
Assembled and disassembled equipment to perform repairs and maintenance.
Identified mechanical problems and determined best solutions for correction.
Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
Utilized varied tools and equipment to test and troubleshoot mechanical systems.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Repaired and replaced worn and damaged components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Performed emissions tests according to standard procedures.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Explained estimates and determined repair timelines to manage customer expectations.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.