Alen Jakupovic

In an educational/consultative non-profit of approximately 70, manage a team of 7 with the Executive Director with monthly 1-hour meetings, events, frequent resource management, and ad-hoc training as needed, to increase brand recognition, raise funds, create and strengthen partnerships, advocate for sustainability, and enhance the experience gained of student members.

• Fostered relationships with 10+ sustainability-minded businesses to increase brand recognition, quantity of “Project Partners”, coordinate mutual projects, and contribute to a more sustainable society; examples include Green Living Magazine, Leslie’s Pool Supplies, and Little Cholla of Culdesac.
• Presented GreenLight Solutions at 10+ public and private Phoenix events, at least once per quarter, to gain new partnerships and members; several of these events had greater than 10k attendees; examples include Mesa Marathon, M3F, and Little Cholla at Culdesac.
• Taught approximately 20 engineering students from the King Abdullah University of Science and Technology the GreenLight Guidelines to enable a project with Alarivean, a Scottsdale company creating an innovative solution to detoxifying large water bodies, resulting in an increase of GreenLight partners and 3 new innovations.
• Enhanced member engagement and created guidance toward common goals via monthly meetings, group and individual action items, post-meeting minutes, plans for future events, feedback of past events/meetings, and more.
• Supported market growth by utilizing a data tool to identify and target potentially relevant businesses for outreach and expansion efforts, resulting in a robust set of contacts in a short amount of time.
• Strengthened the confidence and preparedness of members presenting GreenLight at public events by creating easy-to-use digital and physical support materials and “what-to-know” communications prior to the events.
• Improved the effectiveness of lead and regular members by facilitating ad-hoc training sessions supplemented by presentation materials and usable resources.
• Developed and implemented comprehensive recruitment strategies and onboarding processes, successfully attracting and integrating approximately 8 new members into the organization within 1 year.
• Developed KPIs such as “social media posts created”, “events attended”, “amount fundraised”, and “‘GreenLight Glow’ members attained” to track performance.
• Co-developed comprehensive internal operations guidelines documents to standardize processes, improve team efficiency, and ensure consistent adherence to best practices across the organization.

Responsible for creating/maintaining relationships with clients via providing a SaaS trademark research tool; managed a book of business of $1.8M in annual revenue, ~200 clients across the US but primarily the midwest.

• Orchestrated deeply explorative meetings 1-3x weekly to understand stakeholder priorities, aligning between 1-6 solutions to client needs within budgetary and time constraints.
• Managed the full sales cycle from prospecting to closure.
• Curated agendas carefully to ensure collaborative meetings and strong representation of Clarivate, contributing to improved overall communication and effectiveness.
• Maintained sustained engagement and relationships with clients and prospects via regular contact and follow-through.
• Negotiated 4-5 page pricing and contract terms, effectively balancing responsible business margin requirements and client needs.
• Successfully prospected and secured meetings with senior leaders and strategic partners, fostering valuable relationships to advance organizational goals.
• Crafted weekly forecast spreadsheets to model closure rate, quantity, and dollar value, resulting in more accurate sales pipelines and improved reporting to senior leadership.
• Successfully presented cutting-edge AI-based technology to approximately 15 IP industry leaders, several of them being within Fortune 500 companies and leading law firms.
• Trained and onboarded approximately 2 new Product Sales Managers with on-the-job shadowing and self-made resources, resulting in their being prepared for their responsibilities.
• Initiated the development of a “Clarivate Welcome Kit” to help a sales team of 100+ individuals effectively demonstrate the value of the organization’s new structure to the global business community.

• Improved the effectiveness of lead and regular members by facilitating ad-hoc training sessions supplemented by presentation materials and usable resources.
• Developed a promotional items guidance document to organize the potentials for promotional item purchases, balancing sustainability desires and financial practicalities, and making more strategic a previously impromptu process.
• Created an evidence-based 3-stage social media best practices and outreach training curriculum, complemented with resources and a two-way communication platform, to enhance the quality and effectiveness of members’ social media marketing, public speaking, and outreach.
• Created training resources for leadership roles within the organization to enhance member effectiveness.
• Supported the development of the committee structure and procedures by co-creating various leadership roles, including Internal Communications Lead, Committee Lead, Engagement Lead, Events Lead, Secretary, and Membership Lead.