Alenka Kuzma-Bartz
St Louis,MO
Summary
Dynamic Social Media and Venue Management professional with a proven track record in growing online presence, boosting engagement, and driving business success. Efficient in Instagram, Facebook, X, Canva, and strategic content creation. Proficient in copywriting, social data analysis, ad management, and partnerships, which have led to increased client bookings and community growth. Skilled in multitasking, team collaboration, and operational efficiencies, with a passion for creative communication and organization.
Overview
12
12
years of professional experience
Work History
A.casa Event Space
Social Media / Venue Manager
04.2022 - 03.2024
- Grew social media presence across platforms by creating engaging content, increasing online following, and establishing a vibrant community that directly influenced client bookings.
- Collaborated with local influencers, vendors, and event organizers to create promotional campaigns and partnerships.
- Monitored social media metrics and adjusted content strategies based on performance data to maximize reach and engagement.
- Managed venue operations, including coordinating with clients, organizing events, and overseeing staff.
- Navigated challenging situations with tact and diplomacy, ensuring effective resolution of even the most complex trace cases.
- Maintained accuracy and attention to detail while managing high volumes of trace requests under tight deadlines.
- Contributed to the overall growth of the company by identifying areas for improvement in trace agent workflows and offering constructive feedback.
- Reduced time spent on manual tasks by leveraging automation software for data entry, reporting, and analysis functions.
Venue Manager
Renault Winery Resort And Golf
05.2020 - 08.2021
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
- Supervised events from start to finish using effective crowd control methods.
On-air Model
QVC
12.2016 - 08.2021
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Secured repeat bookings through outstanding professionalism and versatility.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
General Manager
Richman's Ice Cream
04.2012 - 11.2016
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Associate of Arts - Liberal Arts And Sciences
Rowan University
Glassboro, NJ05-2014
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Excellent Multitasking
- Photography and Videography
- Verbal and written communication
- Critical Thinking
- Attention to Detail
- Facebook, Instagram, LinkedIn
- Positive Attitude
- Content Scheduling
Timeline
A.casa Event Space
Social Media / Venue Manager
04.2022 - 03.2024
Venue Manager
Renault Winery Resort And Golf
05.2020 - 08.2021
On-air Model
QVC
12.2016 - 08.2021
General Manager
Richman's Ice Cream
04.2012 - 11.2016
Associate of Arts - Liberal Arts And Sciences
Rowan University
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