Alera White
USPS
Munford,AL
10
years of professional experience
Results-driven professional with a strong work ethic and effective communication skills, experienced at USPS in mail sorting and customer service. Proven ability to adapt quickly and maintain high standards in fast-paced environments, ensuring timely deliveries and exceptional service. Demonstrated reliability and attention to detail in all tasks, contributing to operational efficiency.
Work History
Rural Mail Carrier Associate
5 Months- Sorted mail and packages accurately for rural delivery routes.
- Delivered correspondence, parcels, and notices using assigned vehicle and route schedule.
- Verified addresses, postage, and delivery requirements before route departure.
- Maintained safe driving practices while navigating rural roads and changing weather conditions.
- Collected outgoing mail and completed postal pickups from customer mailboxes.
- Secured accountable mail and followed USPS delivery and signature procedures.
- Assisted customers with mail inquiries and redirected concerns to proper postal resources.
- Monitored vehicle readiness, reporting maintenance issues and route delays promptly.
City Carrier Assistant
3 Years 4 Months- Took customer orders accurately through POS system and provided prompt, friendly service.
- Prepared menu items following food safety, quality, and portion standards.
- Assembled tacos, burritos, and combo meals quickly during busy rush periods.
- Maintained clean service stations, dining areas, and kitchen equipment.
Airport Ramp Agent
1 Year 3 Months- Marshaled aircraft into parking positions using standard hand signals and ramp safety procedures.
- Loaded and unloaded baggage, cargo, and mail while protecting fragile and priority items.
- Inspected baggage carts, dollies, and ground support equipment before shift assignments.
- Coordinated with gate agents, flight crews, and dispatch teams to support on-time departures.
- Secured luggage and cargo in aircraft holds according to weight, balance, and safety requirements.
- Performed pushback and aircraft tow support while maintaining clear communication with team members.
- Followed ramp safety, hazard, and weather procedures to reduce risk during aircraft turnaround.
- Adapted quickly to changing flight schedules and completed turnaround tasks with accuracy and efficiency.
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
- Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
- Connected electrical power unit and hoses to aircraft.
- Provided exceptional customer service to passengers, assisting with luggage handling and addressing concerns promptly.
Holiday Clerk Assistant
1 Month- Sorted incoming mail and packages for accurate routing to delivery units
- Scanned parcel barcodes to update tracking status and maintain shipment visibility
- Assisted customers with package drop-off, postage questions, and service inquiries
- Prepared outgoing mail by applying labels, postage, and destination verification
- Organized mail trays, sacks, and parcels to support efficient distribution flow
- Stocked retail supplies and maintained clean service counters for daily operations
- Followed USPS handling procedures to protect mail security and delivery accuracy
- Maintained a clean work area, contributing to a pleasant store atmosphere for both customers and employees.
Grocery Shopper
7 Months- Picked grocery orders using handheld scanner and store app for accurate item selection.
- Substituted out-of-stock products with approved alternatives following customer preferences and store guidelines.
- Verified freshness and product quality while selecting produce, meat, and refrigerated items.
- Organized completed orders for efficient pickup, delivery handoff, and cold-chain protection.
- Communicated with customers to resolve item replacements and order adjustments promptly.
- Restocked shelves and maintained organized aisles while supporting order fulfillment workflow.
- Followed food safety, sanitation, and store procedures during shopping and order handling.
- Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.
Taco Bell Team Member
4 Years 1 Month- Took customer orders accurately through POS system and provided prompt, friendly service.
- Prepared menu items following food safety, quality, and portion standards.
- Assembled tacos, burritos, and combo meals quickly during busy rush periods.
- Maintained clean service stations, dining areas, and kitchen equipment.
Education
High School Diploma
Skills
Truck loading
Strong work ethic
Professional relationships
Mail sorting proficiency
Reliability and punctuality
Effective communication
Weather condition preparedness
Time and attendance systems
Customer service
Attention to detail
Multitasking
Reliability
Critical thinking
Organizational skills
Teamwork skills
Physical strength
Self motivation
Timeline
City Carrier Assistant
USPS
06.2023 - CurrentRead More
Rural Mail Carrier Associate
USPS
01.2023 - 06.2023Read More
Holiday Clerk Assistant
USPS
11.2022 - 12.2022Read More
Airport Ramp Agent
Birmingham Airport
11.2021 - 02.2023Read More
Grocery Shopper
Walmart
04.2021 - 11.2021Read More
Taco Bell Team Member
Taco Bell
03.2017 - 04.2021Read More
Talladega High School
High School Diploma
Read More