Alesandra Crawford
Cherry Hill,NJ
Summary
Motivated and adaptable psychology undergraduate at Pennsylvania State University with a keen interest in the intersection of cognitive psychology and criminal behavior. Possessing strong problem-solving skills and meticulous attention to detail, I am eager to apply my academic foundation and practical experience to an internship opportunity. Open to new challenges, I am enthusiastic about contributing to research and projects that explore the psychological factors influencing criminal actions while gaining valuable hands-on experience in the field.
Overview
5
5
years of professional experience
Work History
Customer Service
Playa Bowls
04.2024 - Current
- Provided comprehensive customer service to drive client satisfaction.
- Utilized customer feedback to improve customer service.
- Provided customer service on accounts and resolved problems.
- Educated employees on register use, merchandising, and customer service.
- Developed customer service processes to improve customer satisfaction.
- Collaborated with team members to improve overall customer service experience.
Cashier/Customer Service
Rita's Italian Ice
03.2021 - 08.2022
- Operated cash register for cash, check, and credit card transactions accurately.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
Hostess
Tre Famiglia Ristorante
09.2019 - 09.2021
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Working with technology
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science - Psychology/ Criminology
Pennsylvania State University-Main Campus
University Park, PA05.2026
High school diploma -
Cherry Hill High West
Cherry Hill, NJ06.2022
Skills
- Social Psychology
- Communication
- Analytical Skills
- Organized Crime Investigation
- Observation
- Collaborative Problem Solving
- Crime Prevention
- Attention to Detail
- Abnormal Psychology
- Behavioral Psychology
- Interpersonal Skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Affiliations
- Penn State THON
- Gamma Phi Beta International Sorority
- Blue & White Sorority
Timeline
Customer Service
Playa Bowls
04.2024 - Current
Cashier/Customer Service
Rita's Italian Ice
03.2021 - 08.2022
Hostess
Tre Famiglia Ristorante
09.2019 - 09.2021
Bachelor of Science - Psychology/ Criminology
Pennsylvania State University-Main Campus
High school diploma -
Cherry Hill High West