Alesandra Garza
New Braunfels,TX
Overview
7
7
years of professional experience
Work History
Cooking Connections
H-E-B Grocery
New Braunfels, Texas
08.2021 - Current
- Cross-Trained in most Departments(Beer & Wine, Healthy living, Grocery, GM, CCO, Curbside,Stocker...)
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Front of House employee
Chick-fil-a
New Braunfels, USA
12.2020 - 08.2021
- Greeted customers and provided friendly customer service.
- Handled customer feedback and resolved concerns promptly and professionally.
- Processed customer orders accurately using point-of-sale system.
- Provided exceptional customer service in fast-paced dining environment.
Hostess
Muck & Fuss
New Braunfels, USA
07.2020 - 08.2020
- Trained new hosts on operational procedures and restaurant policies.
- Greeted and seated guests when arriving.
- Worked well with kitchen staff to ensure timely service flow.
Food & Beverage Cashier
Schiltterbahn
New Braunfels, USA
06.2018 - 08.2019
- Counted money in the cash drawer at the beginning and end of shifts to ensure that amounts were correct.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Maintained cleanliness and organization of the cash register area.
Education
GED - New Braunfels, TX
New Braunfels High School
New Braunfels, TX05.2021
Skills
- Effective communication
- Point-of-sale proficiency
- Product knowledge
- Cash handling
- Cross-department collaboration
- Customer relationship management
- Supervision and leadership
- Friendly, positive attitude
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Cooking Connections
H-E-B Grocery
08.2021 - Current
Front of House employee
Chick-fil-a
12.2020 - 08.2021
Hostess
Muck & Fuss
07.2020 - 08.2020
Food & Beverage Cashier
Schiltterbahn
06.2018 - 08.2019
GED - New Braunfels, TX
New Braunfels High School