Alese Jennings
Atlanta
Summary
Dedicated OTR Truck Driver with a clean driving record and proven safety compliance at Rain Dogs Trucking. Recognized for timely deliveries and exceptional professionalism, I excel in optimizing routes and maintaining vehicle integrity. My strong communication skills foster positive relationships with dispatchers and clients, ensuring seamless operations and customer satisfaction.
Overview
28
28
years of professional experience
Work History
OTR Truck Driver
Rain Dogs Trucking
09.2024 - 02.2025
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
- Communicated regularly with dispatcher to provide updates on delivery times.
Grocery Reset Merchandiser
PL Marketing
10.2023 - 04.2024
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
- Elevated visual appeal of end-cap displays through creative merchandising techniques, driving greater interest from shoppers.
- Reduced out-of-stock instances by conducting thorough inventory checks and promptly restocking shelves.
- Maximized retail space utilization by skillfully adjusting shelf heights and layouts based on seasonal or promotional needs.
- Ensured accurate pricing and labeling of items to maintain compliance with store policies and regulations.
- Improved product visibility by strategically arranging items and implementing planograms in the grocery store.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Collaborated with store managers to determine optimal merchandise placement and inventory management strategies.
- Exceeded performance expectations by consistently completing reset projects ahead of schedule, allowing for additional assignments to be taken on.
Auto Parts Delivery Driver
Parts Authority
09.2019 - 07.2021
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
- Handled cash transactions accurately, ensuring prompt payment for delivered items.
- Enhanced delivery efficiency by mapping out optimal routes and adhering to strict schedules.
- Fostered positive relationships with local businesses by consistently providing reliable service.
- Conducted thorough inspections of vehicle before each shift, ensuring safety and reliability during deliveries.
- Maintained a clean and organized vehicle, promoting a professional image for the company.
- Communicated effectively with dispatchers regarding daily schedules and unforeseen obstacles encountered during deliveries.
OTR Team Truck Driver
Transport America
09.2013 - 08.2014
- Strengthened client relationships by providing excellent customer service during pick-ups, deliveries, and any necessary communication.
- Delivered goods on time, consistently meeting or exceeding customer expectations through diligent trip planning and time management.
- Increased fuel efficiency by optimizing trip routing, reducing idling time, and maintaining consistent speeds during long-haul trips.
- Excelled in navigation skills using GPS devices and paper maps as needed to ensure accurate and timely arrival at all scheduled stops.
Auto Parts Delivery Driver
ADL
11.2011 - 02.2013
- Organized warehouse space for streamlined access to auto parts inventory.
- Built strong relationships with customers through effective communication and timely deliveries.
- Demonstrated flexibility in accommodating last-minute changes or additional stops as needed.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Pulled parts off store shelves to fill customer orders.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
OTR Truck Driver
Jeep Transport
10.2010 - 02.2011
- Inspected vehicles and completed routine maintenance to keep equipment in good working order.
- Delivered goods to customers both locally and long distance.
- Charted out upcoming routes with GPS technology and maps.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
- Secured freight during stops and rest periods to prevent theft.
- Minimized downtime between assignments by actively communicating availability status and promptly responding to dispatch requests for new jobs.
OTR Truck Driver
Swift Transportation
10.2007 - 03.2009
- Communicated with company dispatchers to alert of any issues or delays.
- Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
- Completed specialized training courses to expand skill set, including hazardous materials transportation certification for additional route options.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Security Officer Supervisor
Barton Allied
11.1999 - 09.2007
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed shift handover reports and debriefed next shift upon arrival.
- Recorded daily security occurrences in site assignment log.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
Machine Operator
Atlanta Journal Constitution
05.1999 - 07.2007
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Quickly shut down equipment in emergency situations following protocols.
Key Carrier. Cash Office. Casher. Front End Sup.et
TJ Max
09.1998 - 04.2005
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
- Maintained a clean and organized store environment, contributing to a positive atmosphere for both employees and customers.
- Actively participated in loss prevention efforts, identifying potential risks and implementing countermeasures to minimize shrinkage.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Resolved customer disputes calmly and professionally, utilizing effective communication skills.
Customer Service Representative
State Farm
06.1997 - 02.1999
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
GED -
Dekalb Tech
ClarkstonNo Degree - Computer And Information Systems
Dekalb Tech
Clarkston.GAClass A Truck Driver Certification -
Swift Transportation Truck Driving Shcool
Memphis. TNSkills
- Safety compliance
- Commercial driving
- Clean driving record
- Professionalism and punctuality
Languages
English
Full Professional
Timeline
OTR Truck Driver
Rain Dogs Trucking
09.2024 - 02.2025
Grocery Reset Merchandiser
PL Marketing
10.2023 - 04.2024
Auto Parts Delivery Driver
Parts Authority
09.2019 - 07.2021
OTR Team Truck Driver
Transport America
09.2013 - 08.2014
Auto Parts Delivery Driver
ADL
11.2011 - 02.2013
OTR Truck Driver
Jeep Transport
10.2010 - 02.2011
OTR Truck Driver
Swift Transportation
10.2007 - 03.2009
Security Officer Supervisor
Barton Allied
11.1999 - 09.2007
Machine Operator
Atlanta Journal Constitution
05.1999 - 07.2007
Key Carrier. Cash Office. Casher. Front End Sup.et
TJ Max
09.1998 - 04.2005
Customer Service Representative
State Farm
06.1997 - 02.1999
GED -
Dekalb Tech
No Degree - Computer And Information Systems
Dekalb Tech
Class A Truck Driver Certification -
Swift Transportation Truck Driving Shcool
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