Alese Maples
Chattanooga,TN
Summary
Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results. Leads teams in developing profitable campaigns. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes.
Overview
19
19
years of professional experience
Work History
Marketing Manager
KC Sales And Services, LLC.
2021.04 - 2023.09
- Created company brand messaging, collateral materials, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for web development, rebranding campaigns and promotions.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Marketing Director
Quest Brands, Inc.
2018.11 - 2020.02
- Built strong relationships with industry professionals and influencers.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Created content and promotional materials to drive engagement and conversions.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
Customer Service Supervisor
Shaw Industries
2004.08 - 2008.03
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Digital Marketing Specialist - Social Media Management
Hootsuite University
New York, NY01.2019
Certificate - Esthetics Technology
Miller Motte Technical College
Chattanooga, TNSkills
- Brand Development
- Project Management
- Brand-Building Strategies
- Customer Relationship Management
- Vendor Relations
- Reputation Management
Timeline
Marketing Manager
KC Sales And Services, LLC.
2021.04 - 2023.09
Marketing Director
Quest Brands, Inc.
2018.11 - 2020.02
Customer Service Supervisor
Shaw Industries
2004.08 - 2008.03
Digital Marketing Specialist - Social Media Management
Hootsuite University
Certificate - Esthetics Technology
Miller Motte Technical College
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