Summary
Overview
Work History
Education
Skills
Timeline
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Alesha Abdullah

Magnolia,DE

Summary

Dynamic professional with a proven track record in customer service excellence and cash handling, demonstrated at Target through innovative merchandise displays and personalized fashion advice that significantly enhanced store sales. Skilled in fostering positive relationships and teamwork, with a strong work ethic and integrity. Achieves beyond day-to-day tasks by focusing on impactful achievements.

Overview

5
5
years of professional experience

Work History

Cashier/fryer

M2O
10.2024 - Current
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.

Style Specialist

Target
06.2022 - Current
  • Enhanced store sales by creating visually appealing merchandise displays that showcased current trends and seasonal styles.
  • Collaborated with team members to ensure seamless customer experiences and efficient store operations.
  • Increased customer satisfaction by providing personalized fashion advice and styling recommendations.
  • Organized in-store events to promote new products and attract potential customers, increasing brand awareness and sales revenue.
  • Assisted in inventory management, maintaining accurate records of stock levels and ensuring timely restocking of high-demand items.
  • Assisted in the training of new staff members, sharing best practices and proven techniques for achieving sales goals and delivering exceptional customer service.
  • Merchandised store inventory in seasonal and brand displays.

CMA Intern

Camden Walk-in
01.2023 - 05.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Measured patient pulse oximetry.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Host

Bob Evans Restaurant
09.2021 - 08.2022
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered customer questions about hours, seating, and menu information.
  • Completed daily side work and opening and closing duties without fail.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered phone calls to take orders, give information and document reservations.
  • Seated patrons based on guest preferences and seating availability.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

Counter Person

La Ortalana
07.2020 - 05.2021
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Observed customer purchases in line and differentiated between standard portions.
  • Processed both cash and card purchases and returns.
  • Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.
  • Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.

Education

RN, BSN - Nursing

University of Delaware
Newark, DE

Polytech Highschool
Woodside, DE
06.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Professionalism and courtesy

Timeline

Cashier/fryer

M2O
10.2024 - Current

CMA Intern

Camden Walk-in
01.2023 - 05.2023

Style Specialist

Target
06.2022 - Current

Host

Bob Evans Restaurant
09.2021 - 08.2022

Counter Person

La Ortalana
07.2020 - 05.2021

RN, BSN - Nursing

University of Delaware

Polytech Highschool

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Alesha Abdullah