Alesha Abeledo
Savannah,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-focused professional with successful 17-year career in healthcare sector. Dynamic successful applying analytics and excellent multi-tasking skills and mastery of new technology in busy business environment. Also, offering expert group training sessions to make personnel aware of procedures and policies.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Lead Surgery Coordinator
Candler Hospital
08.2021 - Current
- Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
- Delivered services to customer locations within specific timeframes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned and adapted quickly to new technology and software applications.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Enforced compliance with government regulations and company policies.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Maintained up-to-date information in electronic medical records software.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated department goals and achievements throughout fiscal year.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Lead Clinical Assistant
Memorial Medical Hospital
07.2015 - 07.2021
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Adhered to healthcare facility protocols and all regulations.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Administered medications and treatments as prescribed by physicians.
- Trained new team-member in proper techniques, care standards, operational procedures, and safety protocols.
- Compiled and analyzed accounting records and other data to determine required financial resources to implement new programs and services.
Clinical Coordinator
Peak Vista Community Health Centers
04.2012 - 05.2015
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Monitored unit budget to meet financial objectives for spend rate and funding.
- Self-motivated, with a strong sense of personal responsibility.
Clinical Supervisor
Frederick AST, MD
01.2007 - 08.2010
- Lead and directed team of 12 clinical personnel and support staff.
- Responded to crisis situations with calm and professional approach to optimize support.
- Complied with internal SOPs and external regulations to achieve compliance, accuracy and efficiency in testing and administration of labs.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Transcribed patient results and entered into office electronic recording system.
- Ordered supplies and conducted routine inventories of supplies and equipment.
- Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
Education
MBA - Business
Georgia Southern University
Statesboro, GA10.2020
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ03.2018
Certification of Medical Assistant - Medical Assisting
Allen School
Brooklyn03.2006
Skills
- Facility Coordinating
- MS SQL Server 2000& Reporting
- Budget Analysis
- Routine Analysis
- Benefits Analysis
- System Analysis
- Executive Decision-Making
- Business Administration
- Executive Schedule Management
- Microsoft SharePoint
- Performance Analysis
- Emergency Surgery
- Google Analytics
- Business Management Principles
- Financial Statements
- Financial Forecasting
- Microsoft Project
- Staff Meetings
- MS Access
- Team Support
- Online Systems
- Obtaining Authorizations
- EHR Systems Expertise
- Surgery Preparation
- Surgical Log Maintenance
- Pre-Operative Review
- Office Supplies and Inventory
- Critical Thinking
- Team Meeting Management
- Professional Development
- Accounts Payable and Accounts Receivable
- Leadership Development
- HIPAA Guidelines
- Administrative Support
- Hospital Operations
- Continuous Improvement Process
- Business Operations
- Healthcare Regulations
- Quality Standards
- Strategic Planning
- Budgeting and Forecasting
- Financial Management
- Planning and Coordination
- Analytical and Critical Thinking
- Multitasking Abilities
- Executive Leadership Experience
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Timeline
Lead Surgery Coordinator
Candler Hospital
08.2021 - Current
Lead Clinical Assistant
Memorial Medical Hospital
07.2015 - 07.2021
Clinical Coordinator
Peak Vista Community Health Centers
04.2012 - 05.2015
Clinical Supervisor
Frederick AST, MD
01.2007 - 08.2010
MBA - Business
Georgia Southern University
Bachelor of Science - Psychology
University of Phoenix
Certification of Medical Assistant - Medical Assisting
Allen School
Certification
- Certified ECG-Superuser
- Radiology Certification
- CPR
- Emotional Intelligence: Cultivating Immensely Human Interactions (University Of Michigan)
- International Leadership & Organization Behavior.
- Satisfaction Guarantee: Develop Customer Loyalty Online