Alesha Forrest
Jackson,MS
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
Work History
Cashier
Grocery Depot
, MS
03.2024 - 10.2024
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained current knowledge of store promotions to highlight sales to customers.
Assistant Manager
Family Dollar
Jackson, MS
05.2022 - 10.2023
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Implemented quality control measures to uphold company standards.
Education
GED -
Jackson Enterprises
Jackson,MS07-2009
Some College (No Degree) - Business Administration And Management
Hinds Community College
Jackson,MSSkills
- Cash handling
- Point-of-sale operation
- Inventory management
- Customer service
- Safety compliance
- Ordering and stocking
Timeline
Cashier
Grocery Depot
03.2024 - 10.2024
Assistant Manager
Family Dollar
05.2022 - 10.2023
GED -
Jackson Enterprises
Some College (No Degree) - Business Administration And Management
Hinds Community College
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