Alesha Miranda
Santa Fe,NM
Summary
Dynamic sales professional with a strong background in fashion retail . excelling in cash management and customer interaction techniques. Recognized for enhancing visual merchandising and fostering strong client relationships, resulting in increased customer loyalty. Adept at managing inventory while maintaining a positive, collaborative work environment. I leverage my fun personality and interpersonal skills to create meaningful connections with customers. dedicated to contributing my expertise and mindfulness approach to a collaborative retail team, I aim to support organizational growth and success.
Overview
30
30
years of professional experience
Work History
Sales Associate
Cielo Home
05.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Giddy Up Cafe
Co Owner
06.2023 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Project Manager for Historic Re Model
Conscious Construction
04.2023 - 09.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Grocery Team Member
Trader Joe's
08.2015 - 02.2020
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Maintained stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
Sales Associate Supervisor
On Your Feet
01.1996 - 01.2015
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Collaborated with other supervisors to share best practices and implement improvements.
- Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
- Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
Education
Associate of Arts -
Santa Fe Community College
Santa Fe 05-1999
Skills
- Cash Management
- Customer Interaction Techniques
- Visual merchandising
- Inventory management
Timeline
Sales Associate
Cielo Home
05.2024 - 12.2024
Giddy Up Cafe
Co Owner
06.2023 - 04.2024
Project Manager for Historic Re Model
Conscious Construction
04.2023 - 09.2023
Grocery Team Member
Trader Joe's
08.2015 - 02.2020
Sales Associate Supervisor
On Your Feet
01.1996 - 01.2015
Associate of Arts -
Santa Fe Community College
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