Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ALESHA SINGH

Summary

Certified surgical professional prepared to enhance surgical team efficiency and patient safety. Proven ability to assist in complex procedures and maintain sterile environments. Known for strong teamwork and adaptability in fast-paced settings, with expertise in surgical instrumentation and sterile techniques.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales development representative

Thryv
01.2024 - Current
  • Shared industry insights with clients that helped them stay ahead of market trends and competitor advancements.
  • Organized webinars, workshops, or training sessions tailored to specific client requirements.
  • Assisted new customers during onboarding process by providing thorough introduction to resources available for support.
  • Implemented process improvements based on feedback received from internal teams or clients.
  • Collaborated with sales teams to identify upsell opportunities and grow accounts.
  • Managed client relationships and ensured timely communication with relevant stakeholders.
  • Met customer demands by tracking market changes and revising strategies accordingly.
  • Addressed business risks through assessments and mitigation strategies.
  • Determined departmental financial needs and developed budgets for expenditures.

Surgical Technologist

Advent Health Orlando
11.2023 - 01.2025
  • Assisted in over 1,500 surgeries, including laparoscopic, orthopedic, OBGYN, Total replacement, ENT, GI cases.
  • Reduced room turnover time by 20% by optimizing tray setup and supply prep.
  • Ensured 100% accurate instrument counts in every procedure, preventing retained surgical item incidents.
  • Trained 10+ new surgical technologists and students during onboarding and clinical rotations.
  • Maintained sterile environment with zero infection control breaches over 3 years

Sales Development Representative

Threatlocker
03.2023 - 01.2024
  • Outperformed sales targets by 40% in Q2 and Q3 through strategic upselling and customer relationship management
  • Engaged with IT and cybersecurity teams at potential companies to introduce products such as endpoint protection, SIEM solutions and firewalls
  • Managed and nurtured a pipeline of over 200 prospects, leading to a 60% increase in sales-qualified leads
  • Generated 8-10 opportunities per month, setting up meetings and converted to demo
  • Collaborated with marketing to refine lead qualification criteria, delivering a 40% improvement in lead quality
  • Scheduled meetings for account executives with qualified leads, ensuring smooth handoffs.
  • Identified potential clients through market research and cold calling.
  • Sustained revenue by bringing in new customers and continuously connecting with established accounts.

Sales executive

Hilton Grand vacation
05.2016 - 03.2018
  • Lead generator for timeshares recruiter prospective clients, conducted initial sales tour, prepared prospects for closing process.
  • Close on timeshare package ranging from $12,000. Sold both reconstruction and new construction units.

Education

Associate of Applied Science - Surgical technology

City College
Orlando, FL
08.2023

Bachelor of Science - Biology

University of Central Florida
06.2018

Skills

  • Salesforce
  • Zoom
  • Negotiate
  • Prospecting
  • Closing
  • Customer service
  • Customer relationship Building
  • Setting up and operating equipment
  • Active listening
  • Infection control protocols
  • Sterile technique mastery
  • Sterile technique proficiency

Certification

  • BLS
  • MEDDIC
  • NBSTSA - CERTIFIED SURGICAL TECHNOLOGY

Timeline

Sales development representative

Thryv
01.2024 - Current

Surgical Technologist

Advent Health Orlando
11.2023 - 01.2025

Sales Development Representative

Threatlocker
03.2023 - 01.2024

Sales executive

Hilton Grand vacation
05.2016 - 03.2018

Associate of Applied Science - Surgical technology

City College

Bachelor of Science - Biology

University of Central Florida