Top-notch team leader and problem-solver with extensive experience overseeing refueling, cleaning and restocking of aircraft. Competent in training and coaching employees to improve performance. Hardworking and reliable supervisor with strong ability in ramp operations. Highly organized, proactive and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Supervisor
Jet Stream Ground Services
Charlotte, NC
11.2023 - Current
Staged aircraft cargo to direct ground crew to unload and load baggage.
Coordinated with other departments to resolve operational issues related to aircraft services or customer requests.
Reviewed performance reports from previous shifts in order to identify areas where improvements could be made.
Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
Operated equipment to support on-ground operations in between flights.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Provided guidance and support to staff members when needed in order to maintain a safe working environment.
Owner/Operator-Supervisor/Manager
Thomas & Ray Enterprises LLC
Atlanta
04.2020 - 11.2023
Monitored employee activities and assigned tasks to cover demand
Evaluated staff performance, communicating feedback and setting personal goals
Tracked employee performance to determine areas of strength and improvement
Coordinated daily operation of team members conducting program activities
Coordinated documentation of current expenses and expected demands for accurate budget planning
Pick up and deliver units OTR in a safe and timely fashion to customers
Keeping daily logs and other paperwork required by DOT and contractor
Managing time and schedule to fit professional career
Communicating with dispatch for check calls, breakdowns, contracts and any other business matter
Professional Operator
Cemex
Lithonia
09.2017 - 06.2019
Driving and operating cement mix truck
Ensuring the quality of product through inspection and test
Ensuring the completion and accuracy of all required reports
Mix product into machine using accurate measurements
Occasionally operate a forklift operation
Troubleshooting equipment
Meeting production priorities.
Education
Associates in Arts ( A.A.)-Digital Media -
Omni Tech
12.2016
Skills
Aircraft Pushback
Operational Reporting
Ability to learn quick/work with team
Safety Management
Load Planning
Vehicle Inspection
Operations Management
Personnel Supervision
Timeline
Supervisor
Jet Stream Ground Services
11.2023 - Current
Owner/Operator-Supervisor/Manager
Thomas & Ray Enterprises LLC
04.2020 - 11.2023
Professional Operator
Cemex
09.2017 - 06.2019
Associates in Arts ( A.A.)-Digital Media -
Omni Tech
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