Alesha Wilson
Gainesville,FL
Summary
Proven team player and efficient time manager, I've significantly enhanced resident satisfaction at The Gables of Gainesville through dedicated customer service and effective conflict resolution. Skilled in cleaning and sanitizing, I maintain safe, comfortable environments, demonstrating reliability and a positive attitude. Achievements include improving delivery timeliness, underscoring my dependable nature and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Resident Assistant
The Gables Of Gainesville
07.2023 - 12.2024
- Responded to room transfers, incident reports, and maintenance requests.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Monitored residents behavior and responded to disciplinary issues in accordance with established policies.
- Enforced policies and safety standards through building and room rounds.
Delivery Driver
DoorDash
02.2022 - 10.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Custodian
Aramark
11.2020 - 05.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Checked in and stocked inventory throughout facility.
Education
Santa Fe College
Gainesville, FLSkills
- Time management
- Positive attitude
- Cleaning and sanitizing
- Team player
- Work independently
- Supportive
- Customer service
- Responsible and dependable
- Reliable
Timeline
Resident Assistant
The Gables Of Gainesville
07.2023 - 12.2024
Delivery Driver
DoorDash
02.2022 - 10.2023
Custodian
Aramark
11.2020 - 05.2022
Santa Fe College