Aleshea Daugherty
Houston,TX
Summary
Well-organize Title Clerk with hands-on experience in new and used vehicles. Outstanding computer skills to type 40 wpm. Accomplished at thoroughly reviewing documents such as title, tax, and survey information. Energetic and efficient with excellent time management abilities.
Overview
10
10
years of professional experience
Work History
Title Clerk
AutoNation Ford
09.2022 - Current
- Process new & used car vehicles for state registration and title
- Check for accuracy in all documents and ensure that all required parts of forms are complete and signed by the customer
- Submit all legal documents to the DMV through Web Dealer and third parties
- Post accounting entries related to all DMV transactions in CDK
- Filing, scanning, organizing, and contacting banks
- Work with customers and mangers to resolve all titling problems that may occur
- Maintaining records of all transactions in a computer data base
Service Administrator
Jaguar Land Rover West
12.2021 - 09.2022
- Assisting loaner vehicles for customers using Dealerware software
- Assisting customers in the dealership service department
- Collect payment from customers (cash, check, and credit cards)
- Submitting claims for extended warranty service plans
- Closes service repair orders and parts invoices
- Knowledgeable in CDK software
- Experience in all Microsoft software
- Scheduled service appointments for customers
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Service Cashier
Beck and Masten Buick GMC
10.2015 - 09.2021
- Thoroughly inspect every service repair order invoice for proper completion, legibility and accuracy
- Collect the total retail charges from the customer in cash, check, and credit card
- Closes service repair orders
- Organize all paperwork in each repair order; check for completeness (signatures, verify VIN, etc.)
- Assisting loaner vehicles for customers
- Knowledgeable on Reynolds and Reynolds software
- Knowledgeable on Era-IGNITE software
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Service Cashier
David Taylor Cadillac
10.2013 - 10.2015
- Thoroughly inspect every service repair order invoice for proper completion, legibility and accuracy
- Collect the total retail charges from the customer in cash, check, and credit card
- Assisting loaner vehicles for customers
- Correct rejected warranty claims
- Closes service repair orders
- Organize all paperwork in each repair order; check for completeness (signatures, verify VIN, etc.)
- Resubmit claims on the extended warranty schedule
- Knowledgeable on ADP software
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Respiratory Therapist
Lone Star College
Cypress, TX7.2018
Respiratory Therapy
Houston Community College
Stafford, TX12.2014
Medical Assistant Certificate -
Sanford Brown Institute
Houston, TX10.2007
High School Diploma -
Jackson High School
Jackson, GA06.2006
Skills
- Records Evaluation
- Customer Service Skills
- Notary Public
- Knowledgeable of Microsoft ware and CDK program
- Administrative Duties
- Title Processing
- Documentation Review
- License Plates Expertise
- Excellent Researching Abilities
- Time Management
References
References available upon request
Timeline
Title Clerk
AutoNation Ford
09.2022 - Current
Service Administrator
Jaguar Land Rover West
12.2021 - 09.2022
Service Cashier
Beck and Masten Buick GMC
10.2015 - 09.2021
Service Cashier
David Taylor Cadillac
10.2013 - 10.2015
Respiratory Therapist
Lone Star College
Respiratory Therapy
Houston Community College
Medical Assistant Certificate -
Sanford Brown Institute
High School Diploma -
Jackson High School