Aleshia Boyle

Residential RN managing a caseload of 13 people with intellectual and developmental disabilities. Oversees all medical care and tracks appointments. Educates, trains and certifies staff for medication administration, patient safety, and medical equipment. Works closely and has developed rapport with families/guardians and numerous healthcare facilities/staff. Advocates for clients. Creates care plans for each client for staff to adhere to. Attends meetings as needed. Conducts regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.

• Coordinated with physicians to adjust treatment plans as needed, resulting in better adherence to individual patient needs.
• Assisted families in navigating the grieving process after the loss of a loved one by providing bereavement support and resources.
• Served as an advocate for patients'' rights by ensuring that their wishes were respected throughout the course of treatment.
• Facilitated family meetings to discuss goals of care, addressing concerns and answering questions compassionately.
• Maintained accurate documentation of patient assessments, interventions, and progress notes, ensuring efficient communication among healthcare team members.
• Established trust among patients and families through open communication channels, maintaining confidentiality while offering expert guidance on end-of-life decisions.
• Provided patient-centered care in various settings, including home visits, inpatient units, and assisted living facilities.

• Managed a caseload of 18 people under OPWDD services
• Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
• Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
• Participated in on-call rotations to deliver after-hours care.
• Effectively communicated with physicians regarding patient needs, performance, medications and changes.
• Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
• Trained and certified staff to administer medications and insulin
• Created care plans and updated as needed

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Refilled Pyxis machines with medications hospital-wide
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.