Dedicated and passionate Intake Specialist with over 27 years of customer service experience, including 1.5 years in Veterans Evaluation Services. Expertise in managing inquiries and providing support to veterans, ensuring high levels of satisfaction through effective communication and problem-solving. Proven ability to maintain clinic operations independently during peak hours while accurately documenting patient interactions and managing essential supplies. Committed to fostering positive relationships with providers and ensuring a well-organized environment for veterans' examinations.