Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Aleshia Smiley

Willoughby,OH

Summary

12 years of Software Quality experience; background in software development, manual and automation testing. Expert in SQA leadership for project management and IT scrum teams. Skilled in software training, mentoring, status reporting, on-shore & off-shore resources, project budgetting, and forecast tracking. Expert in cross functional communications and coordinations. Expert in process development . Authorized to work in the US for any employer

Overview

12
12
years of professional experience

Work History

Software Quality Assurance IT Manager

CareSource
05.2021 - Current
  • Manage/Lead 16 test engineers: manual, mobile, and automation
  • Create test plans and testing strategies
  • Orchestrate team and project meetings for SQA tracking, execution, and coverage for healthcare applications and tools
  • Manage/Lead Integrated Web Services teams; member & provider portals and mobile, as well as
  • OnBase application
  • Lead EPMO projects, managing SQA test execution status and coverage, resources, timelines, and budget on projects; CMS Patient &
  • Provider AI, Payer to Payer, Facets, Pharmacy & Radiology Oncology, UM Tech Radiology, Turning Point
  • Orthopedic and Cardiac UM Delegation, Multifactor Authentication for Digital Products
  • Work with EUAT and Release Management on testing coverage, change requests, and testing quality
  • Presenting metrics for EUAT Handoff and Go/No Go
  • Maintain timesheet dashboard, demands & projects hours, leadership delegation, Release calendar, change requests & approvals in ServiceNow
  • Delegate testing tasks for individual scrum teams and EPMO projects
  • Review business and SQA processes and timelines for each release and sprint
  • Review BRDs and SDRs for each project
  • Attend JAD sessions for each project
  • Train and oversee test engineers on automation testing
  • Ensuring understanding of CI/CD pipeline process and automation coverage
  • Monitor and Review TFS boards to ensure deliverables and deadlines
  • Assist with root cause analysis
  • Assist with defect management, scheduling defect walkthrough and troubleshooting calls
  • Attend and participate in SQA and Business leadership meetings providing SQA project estimates and metrics (Excel spreadsheets and ALM graphs), calculate capacity each project per Test Engineer for
  • Forecasting and Finance Team
  • Schedule one on one meetings with test engineers monthly, administer and discuss performance and training
  • Attend and participate in continuous improvement meetings for SQA organization
  • Test case management in ALM- review and provide input for testing validations, quality, and coverage
  • Manage resource onboarding- FTE, Contract-Onshore, Contract-Offshore
  • Managing PTO in Work Day
  • Motivate and mentor test engineers, advising and assisting with training for
  • SDLC continuous improvement, as well as application knowledge training
  • Assistance with business requirements gathering and quality of user stories
  • Managing and monitoring change requests, timesheets, employee access requests, and more in
  • Service Now
  • Assist offshore test engineers in automating test scripts using Selenium and C

Software QA Supervisor

Sherwin-Williams
11.2020 - 04.2021
  • Reviewed and analyzed Selenium automation framework, while making changes for improvement
  • Developed new tests for automation regression and smoke scripts
  • Reviewed and analyzed automation documentation, while making changes for improvement
  • Managed, delegated, and reviewed Jira tickets, creating automation tickets to validate functionality from prior defects
  • Provided technical and project support for team members
  • Created pull requests in GitHub for source code management, pulling down CI changes into local development machine, as well as pushing new code to virtual, CI/CD management
  • Created Release Checklist to make sure all regression and smoke automation suites are complete prior to production deployment
  • Reviewed automation results in Jenkins on AWS platform
  • Scheduled automation stand up meetings and release meetings to discuss coverage and timelines per release and sprint
  • Monitored and Managed execution results and coverage in Jenkins
  • Delegated and managed automation tasks for 5 automation engineers

Mobile Software Quality Assurance Analyst Sr/Acting Lead

Federal Reserve Bank of Cleveland
06.2018 - 11.2020
  • Implemented policies and procedures on quality related functions for software team, serving as a key advisor for proposing quality management for the application
  • Participated in application requirement or refinement planning to clarify and determine requirements using JIRA management tool
  • Created sub-release test plan documents to describe the software testing scope and activities to satisfy requirements for the project
  • Created and manage mobile test strategy to describe the types of testing, testing coverage, application screens, features, types of devices being used, and market share of device usage
  • Created and lead the start of mobile automation by introducing a new tool for mobile called Appium
  • Demoed, taught, and managed other mobile teammates on the creation of automation mobile scripts
  • Created mobile automation process and documentation
  • Attended and participated in meetings such as daily scrum, sprint planning, sprint review, sprint retrospective, product backlog, QCB meetings, and release planning
  • Assisted with creating defect management plan to help guide software team on logging defects or bugs and managing them in JIRA and X-Ray
  • Performed web application testing & API testing also using Swagger
  • Manually tested the functionality of each story per Release for mobile team and created documentation for testing steps; orchestrating meetings involving development, business analysts, and database administrator to demo each story
  • Created and managed Regression end to end test scripts and Smoke tests; inputting scripts into
  • TestRail and managing the test suites each sprint and/or release; creating a coverage report for product owner
  • Manually tested mobile application using iOS, android, and emulator platforms, tracking OS versions, screen sizes & resolution, and performance
  • Created and managed test cases and defects using TestRail tool, creating test plans, test suites, execution percentage, and reporting
  • Coordinated and lead manual test processes; leading team meetings, delegating daily tasks to the mobile team, managing tasks, and assisting with creating the acceptance criteria for stories each sprint
  • Coordinated with development and technical support teams for planning and scheduling deployment builds to different environments such as QA, UAT, and
  • Production
  • Sent out automation functionality coverage reports to the team
  • Orchestrated meetings to resolve issues and/or gaps between development, functional QA team, and mobile QA team; initiating ways to solve problems across the board
  • Experience with Peoplesoft, logging time, performance, managing banking and expenses, rewards, benefits, and more

Technical Test Analyst/Software QA Analyst Sr

Federal Reserve Bank of Cleveland
12.2014 - 06.2018
  • Created and managed automation process by teaming up with business analysts and developers to determine what stories within each sprint would be automation eligible, creating a spreadsheet for daily task management including a list of eligible stories and application functionalities
  • Attended and participated in meetings such as daily scrum, sprint planning, sprint review, sprint retrospective, product backlog, QCB (Bug Management), change control board (CCB), and release planning
  • Created and manage Regression end to end test scripts and Smoke tests using UFT and then Selenium; sending execution results to Microsoft Excel and managing the test suites each sprint and/or release; creating a coverage report for product owner
  • Logging results in Rational
  • Management tool
  • Created and made edits to Junit tests for development team to help enhance and improve their code coverage and data input for each story
  • Manually tested the functionality of each story per Release and created documentation for testing steps; orchestrated meetings involving development, business analysts, and database administrator to demo each story
  • Created test cases to satisfy the functionality of stories within a two-week agile sprint period, set up meetings with software team for approval of coverage, executed test cases, and tracked test case management using Microsoft Excel
  • Assisted business analysts with creating documents such as Use Case documents for the software team to better understand business requirements and the look and feel of different screens in the application
  • Scheduled and ran code reviews for automation test scripts to make sure Visual
  • Basic language integrated with the company’s java swing application
  • Created automation smoke test scripts to be ran after each development build that ran every morning, creating documentation for each scenario covering the payment process of the application
  • Created financial files using XML formatted files that went through the system for testing using our internal software utility tools; a way of creating banking data to be processed through the application
  • Tracked and reported system errors found during manual and automation testing using UFT, which sent out the automation reports, and Rational Team Concert (RTC), which tracked bugs
  • Assisted in business requirements gathering ensuring functionality testing and coverage

Education

MASTER OF BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION

UNIVERSITY OF MARYLAND GLOBAL COLLEGE

MASTER OF SCIENCE - TECHNOLOGY-SOFTWARE ENGINEERING

UNIVERSITY OF MARYLAND GLOBAL COLLEGE

BACHELOR - COMPUTER SCIENCE

CENTRAL STATE UNIVERSITY

Skills

  • Java
  • Visual Basic
  • SQL
  • Angular 2
  • Microsoft SQL Server
  • Oracle Database
  • MySQL
  • Microsoft Excel
  • DB Visualizer
  • Microsoft Windows
  • GUI
  • IOS
  • Android
  • Chrome
  • Microsoft Office
  • HP Unified Functional Testing (UFT)
  • Quick Test Professional (QTP)
  • HP ALM/Quality Center
  • Azure
  • ArgoUML
  • VMWare
  • Swagger
  • Microsoft Dynamics AX
  • SharePoint
  • JIRA
  • WebSphere Integration
  • Rational Team Concert (RTC)
  • GitHub
  • Jenkins Programming IDE/IDE Editor
  • Eclipse
  • Microsoft Visual Studio
  • Selenium Automation Framework
  • Agile
  • Scrum
  • XML
  • Test Cases
  • User Acceptance Testing
  • User Interface (UI)
  • Test Automation
  • SDLC
  • Waterfall
  • Business Requirements
  • Web Services
  • APIs
  • Business Analysis
  • Gherkin

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Software Quality Assurance IT Manager

CareSource
05.2021 - Current

Software QA Supervisor

Sherwin-Williams
11.2020 - 04.2021

Mobile Software Quality Assurance Analyst Sr/Acting Lead

Federal Reserve Bank of Cleveland
06.2018 - 11.2020

Technical Test Analyst/Software QA Analyst Sr

Federal Reserve Bank of Cleveland
12.2014 - 06.2018

MASTER OF BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION

UNIVERSITY OF MARYLAND GLOBAL COLLEGE

MASTER OF SCIENCE - TECHNOLOGY-SOFTWARE ENGINEERING

UNIVERSITY OF MARYLAND GLOBAL COLLEGE

BACHELOR - COMPUTER SCIENCE

CENTRAL STATE UNIVERSITY

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