Aleshka Capote
Livonia,MI
Summary
Dedicated and versatile Certified PhlebotomyTechnician with experience in customer service, childcare and hospitality. Skilled at multitasking, building positive relationships, and providing quality service in dynamic environments. Eager to bring strong communication and organizational skills to support team goals and enhance customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitter
Freelance
Chile. Orlando, Fl.
06.2020 - Current
- Expert in crafting fun and educational activities.
- Flexible scheduling to accommodate busy parents.
- Skilled in conflict resolution & patience.
- Fluent in Spanish, enhancing bilingual learning.
- Passionate about fostering creative growth.
- Expert in crafting fun & educational activities.
- Supervised children's activities, ensuring safety and engagement during playtime.
Cashier
Mobil Gas Station
Dearborn
05.2022 - 04.2024
- Managed cash drawer with 100% accuracy, safeguarding company assets.
- Handled high-volume sales periods with calm and efficiency.
- Developed rapport with regular customers, fostering brand loyalty.
- Streamlined checkout process, reducing average wait time by 30%.
- Resolved customer complaints, achieving a 95% satisfaction rate.
Caregiver
Freelance
Livonia
07.2024 - 10.2025
- Adept at emotional support, fostering strong client relationships.
- Experienced in mobility assistance, promoting independence.
- Excellent communicator, ensuring clear updates for families.
- Compassionate caregiver, recognized for exceptional empathy.
- Proficient in medication management, enhancing health outcomes.
- Assisted patient with dementia.
- Expert in personalized care plans, boosting client satisfaction.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Barista
Starbucks
Belleville
01.2025 - 10.2025
- Prepared, served coffee and various beverages, according to standardized recipes.
- Managed customer orders and processed payments efficiently.
- Maintained a clean and well-stocked workspace.
- Delivered exceptional customer service, creating a welcoming atmosphere for customers.
- Collaborated with team members to optimize workflow during busy shifts.
Waitress
Johnny's on the lake
Belleville
05.2024 - 12.2024
- Clearly explained menu items, answered questions, took accurate orders.
- Expert in high-volume dining service.
- Managed 10-table section flawlessly.
- Received 98% positive customer feedback.
- Handled customer complaints with 100% resolution.
- Maintained pristine dining area, enhancing ambiance.
Phlebotomist Technician (Externship)
University of Michigan. Medical School
Ann Arbor
09.2025 - 10.2025
- Completed a 80-hr Phlebotomy externship in the Michigan Medicine Department of Pathology. West Ann Arbor Health Center
- Successfully performed over 270 venipunctures during the duration of the externship.
- Demonstrated excellent patient interaction skills mitigating anxiety and providing care instructions.
- Achieved competency in adhering to confidentiality and infection control policies.
Waitress
Bar Louie
Royal Oak, MI
11.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple parties of over 20 people efficiently.
- Collaborated with kitchen staff to streamline order processing and enhance communication.
- Trained new team members on menu offerings and service standards.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Certified Phlebotomist Technician -
Washtenaw Community College
04.2025
High School Diploma - Humanities Focus
Colegio San Francisco De Asís
Santiago de Chile, Chile10-2021
Skills
- Team player
- Problem-solving
- Organization
- Proactive attitude
- Fast learner
- Patience and empathy
- Customer service
Certification
Certified Phlebotomy Technician
LANGUAGES
Spanish
English
Italian
Interests
- DIY and Home Improvement
- Dancing
- Interior Design
- Drawing and Painting
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Mindfulness Practices
Timeline
Waitress
Bar Louie
11.2025 - Current
Phlebotomist Technician (Externship)
University of Michigan. Medical School
09.2025 - 10.2025
Barista
Starbucks
01.2025 - 10.2025
Caregiver
Freelance
07.2024 - 10.2025
Waitress
Johnny's on the lake
05.2024 - 12.2024
Cashier
Mobil Gas Station
05.2022 - 04.2024
Babysitter
Freelance
06.2020 - Current
Certified Phlebotomist Technician -
Washtenaw Community College
High School Diploma - Humanities Focus
Colegio San Francisco De Asís