Alesia Ashley
Lee's Summit,MO
Summary
Strong leader and problem-solver with thirst for learning. Entrepreneurial, outgoing positive demeanor, with interpersonal strengths, active listening skills and ability to establish and maintain lasting rapport with clients. Articulate, with top-notch verbal, written, and organizational, detail-oriented aptitude. Passionate about delivering and maintaining superior quality service to positively impact company success and team morale,
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Marketing & Catering
Chic-Fil-A
10.2014 - 07.2015
- Continually maintained and improved company's reputation and positive image in markets served.
- Conducted market research to identify new opportunities and target markets.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Assisted with day-to-day operations, working efficiently and productively with 50 plus team members.
- Delivered services to customer locations within specific time frames.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Business Owner
The French Hen Bistro & Boutique
09.2003 - 08.2004
- Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of positions for new business.
- Established strong customer relationships through excellent communication and attentive service.
- Interacted well with customers to build connections and nurture relationships.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Increased company sales by 30%, by establishing community events such as; monthly cooking classes and book club.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Designed all original artwork for business logo, signage, and paper products.
Human Resources Coordinator/Outside Sales Representative
Kelly Services
09.1990 - 02.1996
- Enhanced candidate experience with personalized communication and timely feedback throughout interview process.
- Collaborated with hiring managers to identify talent gaps and develop targeted recruitment strategies, ensuring diverse and highly skilled workforce.
- Conducted thorough interviews to assess candidate qualifications, resulting in more efficient interview process for hiring managers.
- Coordinated career fairs and university outreach events to build pipeline of future talent for organization.
- Scheduled and conducted thirty plus interviews each week.
- Operated and maintained applicant tracking and candidate management systems.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Met existing customers to review current services and expand sales opportunities.
- Contributed to event marketing, sales and brand promotion.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Bachelor of Arts - Business Management & Human Relations
Mid America Nazarene University
Olathe, KS05.2011
Skills
- Strong organizational skills
- Employee Relations & Recruitment
- Operations Management
- Superb interpersonal skills
- Coaching and Mentoring
- Customer Relations
- Public Speaking
- Entrepreneurial personality
- Quality Assurance
- Human Resources
- Staff training/development
Certification
- Licensed Real Estate Agent State of Missouri
Timeline
Director of Marketing & Catering
Chic-Fil-A
10.2014 - 07.2015
Business Owner
The French Hen Bistro & Boutique
09.2003 - 08.2004
Human Resources Coordinator/Outside Sales Representative
Kelly Services
09.1990 - 02.1996
Bachelor of Arts - Business Management & Human Relations
Mid America Nazarene University