Alesia Bruce
71 Purcell Street Staten Island,New York
Summary
Results-focused Administrative Construction professional adept at problem solving and proactive leadership. Strong communication and collaboration skills. Proficient in negotiation and investigation to ensure accurate outcomes. Efficiently manages concurrent objectives for positive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Mayors Office of Housing Recovery Operations
01.2023 - Current
- Effectively managed resources to ensure timely and within-budget project completion.
- Created detailed project plans for stakeholder engagement.
- Coordinated interdepartmental resources and teams for seamless project completion.
- Facilitated clear and efficient communication among senior management, project team members, and clients throughout the project duration.
- Identified and assessed potential project risks to develop effective mitigation strategies.
- Developed realistic expectations for deliverables by collaborating with homeowners, contractors, and senior management.
- Provided regular tracking updates to guarantee project completion within expected parameters.
- Facilitated training programs for staff focused on the implementation of project-specific processes and systems.
- Increased team efficiency through effective conflict resolution strategies.
- Monitored internal financial budgets for comparison with projections.
- Conducted on-site visits to analyze operations, identifying opportunities for streamlining processes and cost reduction.
- Managed submission and processing of Requests for Information among general contractor, owner, and owner's consultants.
- Ensured accurate and timely reporting on total HRO remaining construction and closeouts for homes
- Provided training for team members to enhance their understanding of updated systems like BOB NOW, DOB inspections, and BIS during the Department of Buildings' system upgrades.
- Demonstrated expertise in training team members and staff in the utilization of Xactimate 1 software.
- Attended field inspections in response to requests from DOB and Director of Construction, ensuring coverage by HRO representative.
Assistant Project Manager
Housing Recovery Operations
01.2022 - 01.2023
- Escalated complex issues to Vendors, Director of Construction, and team members for timely resolution to maintain schedules and serve customer needs.
- Implemented key information into the system using SharePoint and CMS, after gathering and compiling data from multiple sources.
- Provided project milestone details to appropriate vendors: DDC, HRO, DOB, architects, CSA, and contractors.
- Kept project teams on task with proactive control of budgets, schedules, and scopes pertaining to closeouts.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Weekly meeting with contractors to stay on task with the construction process and address arising issues.
- Facilitate weekly meetings with DDC, AECOM, and Tishman on progress of HRO-managed homes to identify issues pertaining to closeout and progress of the closeouts.
- Attend weekly meetings with the Budgeting team, IRT, and JOC to give updates on construction, contractors, and payments.
- Train team members on identifying needed information and navigation in BOB NOW, DOB inspections, and BIS system due to the Department of Buildings updating their systems.
- Attending field inspections for coverage by HRO representative when needed and requested by DOB and Director of Construction.
- Biweekly reporting on total HRO remaining construction and closeouts on remaining population of homes to Director of Build it Back program and Director of Construction.
- Violations (DEC, DOB) review, resolution, preparing (AEU2, AEU20) forms and back-up information to
resolve violations in DOB system before DOB hearing date. - Assist HUD Closeout team in finding construction information in CMS and DOB for HUD reporting.
- Coordinating with contractors and CSA to schedule program inspections. Follow up with reports. Help to resolve NCRs and WIPs by re-inspection after corrective work is done.
Billing Analyst
HRO/DEP
01.2018 - 01.2021
- Verified deliverables in accordance with program guidelines while reviewing and processing vendors' invoices.
- Researched and resolved billing issues with vendors.
- Provided support during internal and external audits related to billing processes.
- Responded promptly to inquiries from vendors regarding their bills or payment status.
- Participated in cross-functional meetings related to changes in pricing structure or policies.
- Collaborated closely with accounting department colleagues to reconcile receivables.
- Ensured the accuracy of information and resolved discrepancies with vendors, prior to entering invoices for payment.
Education
Business Administration
Grace Institute
07-2012
GED -
New York State
07-2003
Hotel And Tourism Management -
DATA TECH
07-1994
Skills
- Client Engagement Strategies
- Project Planning
- Requirements Gathering
- Training and mentoring
- Project goals and milestones
- Meeting Coordination
- Complex Problem Solving
- Team Collaboration
- Conflict Resolution
- Microsoft Office
- CRM operation
- Salesforce operation
Certification
- OSHA 10 Hr
- NYC SST-201-1-Hr Asbestos/Lead Awareness
- Notary Public
- DOB 16 Hour Filing Rep Training course
Education and Training
other,other,other
References
References available upon request.
Timeline
Senior Project Manager
Mayors Office of Housing Recovery Operations
01.2023 - Current
Assistant Project Manager
Housing Recovery Operations
01.2022 - 01.2023
Billing Analyst
HRO/DEP
01.2018 - 01.2021
GED -
New York State
Hotel And Tourism Management -
DATA TECH
- OSHA 10 Hr
- NYC SST-201-1-Hr Asbestos/Lead Awareness
- Notary Public
- DOB 16 Hour Filing Rep Training course
Business Administration
Grace Institute
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