Hi, I’m
Alesia Carringer
Lake Mary,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help a team achieve company goals. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
years of professional experience
Work History
Best Offense Products, Inc.
Office Manager
11.1995 - 03.2024
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports.
- Processed phone and online orders using cash and Intuit credit card processing system.
- Developed and maintained successful relationships with vendors, suppliers.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Opinion Access
Call Agent
02.2021 - 08.2021
Job overview
- Maintained accurate records of customer interactions, ensuring data integrity for future reference or analysis purposes.
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Managed time effectively between outbound calls.
- Monitored call volume, call length and other related metrics and consistently met objectives.
Education
Lake Howell High SchoolWinter Park, FL
High School Diploma
Skills
- -Customer Service
- -Office Management
- -Organizational Skills
- -Quickbooks
- -Accounts Payable, Receivables, Payroll
- -Excellent Multi-Tasking Ability
- -Data Entry
- -Microsoft Word
- -Outlook
- -Electronic Data Interchange
- -Limited Microsoft Excel Experience
Timeline
Call Agent
Opinion Access
02.2021 - 08.2021
Office Manager
Best Offense Products, Inc.
11.1995 - 03.2024
Lake Howell High School
High School Diploma
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