Alesia Coley
CT
Summary
Licensed Master Social Worker (LMSW) with experience providing care coordination, case management, crisis intervention, and support services to individuals with complex behavioral health, developmental, and psychosocial needs. Skilled in conducting assessments, developing individualized service plans, navigating healthcare and community systems, and collaborating with multidisciplinary teams to improve health outcomes, and promote client stability. Experienced in working with young adults transitioning from state care, individuals with intellectual and developmental disabilities, and clients with co-occurring mental health challenges. Recognized for strong advocacy, communication, problem-solving, and relationship-building skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Coordinator
GBAPP, Inc.
Bridgeport, CT
09.2024 - Current
- Oversee daily operations of a transitional housing program serving young adults aging out of foster care and state systems.
- Coordinate care and services with healthcare providers, behavioral health clinicians, nurses, case managers, community agencies, and Department of Children and Families (DCF) staff.
- Conduct ongoing assessment of residents' psychosocial, behavioral health, educational, vocational, and independent living needs.
- Facilitate referrals to medical, behavioral health, substance use, housing, educational, and community-based services.
- Monitor service engagement, treatment compliance, and follow-up care to ensure continuity of services and successful outcomes.
- Review clinical and program documentation, including assessments, progress notes, incident reports, medication logs, and discharge planning documentation.
- Provide supervision, coaching, and support to staff regarding trauma-informed care, crisis management, and client-centered interventions.
- Participate in multidisciplinary meetings, case reviews, and quality assurance activities to ensure regulatory compliance and program effectiveness.
- Advocate for client self-determination while balancing safety, risk management, and permanency planning goals.
Residential Counselor
ABILIS
Greenwich, CT
01.2017 - Current
- Provide direct support and care to individuals with intellectual and developmental disabilities in a residential setting.
- Assist with activities of daily living, community integration, medication monitoring, and behavioral support.
- Implement person-centered service plans and therapeutic interventions designed to enhance independence and quality of life.
- Monitor and document client progress, behavioral changes, and service outcomes.
- Collaborate with interdisciplinary teams to coordinate care and support individualized treatment goals.
- Facilitate social, recreational, and life-skills programming to promote community engagement and self-sufficiency.
Case Manager
GBAPP
Bridgeport, CT
10.2023 - 09.2024
- Delivered comprehensive case management services to young adults involved with Department of Children and Families, including those with co-occurring mental health and developmental disabilities.
- Conducted assessments and developed individualized service plans emphasizing housing stability, healthcare access, education, employment, and life skills development.
- Coordinated care among healthcare providers, behavioral health professionals, educational institutions, vocational programs, and community resources.
- Monitored client progress and adjusted service plans based on evolving needs and treatment goals.
- Assisted clients in navigating healthcare systems, insurance benefits, public assistance programs, and community-based services.
- Performed crisis intervention and provided advocacy to overcome barriers to care and service engagement.
- Maintained accurate documentation to ensure compliance with agency, state, and regulatory requirements.
Assistant Property Manager
AJH Management
Stamford, CT
01.2017 - 12.2021
- Assisted with daily property management operations, tenant relations, lease administration, and conflict resolution.
- Coordinated communications between tenants, contractors, and management.
- Managed administrative functions, reporting, lease renewals, rent collection, and maintenance requests.
Education
Master of Social Work -
Southern Connecticut State University
Bachelor of Science - Social Work
Southern Connecticut State University
Associate Degree - Psychology
Norwalk Community College
Norwalk, CTSkills
- Complex care coordination
- Case management
- Behavioral health navigation
- Psychosocial assessment
- Crisis intervention
- Discharge planning
- Community resource navigation
- Motivational interviewing
- Trauma-informed care
- Interdisciplinary collaboration
- Client advocacy
- Documentation and compliance
- Mental health services
- Housing and social services coordination
- Healthcare systems navigation
Certification
• Licensed Master Social Worker (LMSW)
• CPR Certification
• Valid Driver's License
• Medication Administration Certification
• CPR Certification
• Valid Driver's License
• Medication Administration Certification
Timeline
Program Coordinator
GBAPP, Inc.
09.2024 - Current
Case Manager
GBAPP
10.2023 - 09.2024
Residential Counselor
ABILIS
01.2017 - Current
Assistant Property Manager
AJH Management
01.2017 - 12.2021
Master of Social Work -
Southern Connecticut State University
Bachelor of Science - Social Work
Southern Connecticut State University
Associate Degree - Psychology
Norwalk Community College