Alesia Crawford
Savannah,GA
Summary
Knowledgeable and compassionate Crisis Counselor Consultant with 9 years of experience, providing valid community crisis supports, resources, and community referrals. Expertise helping with suicidal and homicidal crises, and creating effective safety planning. Proficient in both telephone and face to face support. Skilled, Field Consultant with a Masters degree and extensive background in client crisis counseling and issue resolution. Utilized strong communications and client advocacy skills to navigate complex and stressful situations. Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need. Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and influencing callers. Reliable employee seeking Remote Counseling position. Offering excellent communication and good judgment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Mobile Crisis Counselor
Behavioral Health Link
Savannah, GA
06.2012 - Current
- Used skills such as active listening and collaborative problem-solving daily to connect with community consumers and address concerns.
- Evaluated risk to consumers or others by gathering information.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Documented risk to each client and context of concerns.
- Counseled and helped to stabilize consumers and caregivers in crisis situations.
- Collaborated with Licensed Professional Counselors (LPC), physicians, nurses, and behavior interventionist to plan or coordinate inpatient/outpatient referrals and recommendation.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced community fieldwork.
- Offered friendly and efficient resources to consumers, handling challenging situations with ease.
Professional School Counselor
Savannah Chatham County Board Of Education
Savannah, GA
08.2009 - Current
- Identified and addressed concerns of incoming students and parents.
- Maintained positive relationships with students, faculty, alumni and administration.
- Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Used data to monitor students' progress and recommend solutions for improvement.
- Assisted high school seniors complete college applications and meet requirements necessary for graduation.
- Implemented career counseling path mandated by state, working with parents and students to implement new parent-teacher conference approach.
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Helped students develop organizational, time management and study skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Empowered students through counseling and skill-building exercises.
- Identified issues that hindered student academic achievement.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Conducted individual and group counseling sessions.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
- Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
- Taught lessons to students and faculty regarding issues such as bullying and drug abuse.
- Oversaw career and job fairs to connect students with area schools and employers.
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
- Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
- Provided alcohol and drug prevention programs and classes to teach students to handle conflicts without resorting to violence.
Professional School Counselor
Norfolk Public Schools
Norfolk, VA
02.2006 - 06.2009
- Identified and addressed concerns of incoming students and parents.
- Maintained positive relationships with students, faculty, alumni and administration.
- Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Assisted high school seniors complete college applications and meet requirements necessary for graduation.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Helped students develop organizational, time management and study skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Empowered students through counseling and skill-building exercises.
- Identified issues that hindered student academic achievement.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Conducted individual and group counseling sessions.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
- Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
Education
Master of Arts - Clinical Mental Health Counseling
South University
Savannah, GAMaster Level Certification Life Coach Level II - Life Coaching
Certified Life Coach Institute
06.2021
Certification Level I - Transitional Life Coaching
Certified Life Coaching Institute
04.2021
Master of Arts - Education: Professional School Counseling K-12
Cambridge College
Cambridge, MA08.2006
Bachelor of Arts - Psychology
Columbia College
Columbia, MO05.2005
Skills
- Community Resources and Education
- Risk Evaluation
- Relationship Issues Management
- Individual Counseling
- Client Service
- Best Practices and Standards
- Crisis Counseling
- Suicide Prevention
- Service Screening
- Crisis Management
- Relaxation Techniques
- Reflective Listening
- Emotional Support
- Patient Information
- Creative Thinking
- Active Listening
- Mental Health Support
- Emergency Services
- Personal Interviews
- Behavioral Interviewing
- Clinical Documentation
- Youth Support
- Behavioral Skills Development
- Behavior Modification
- Breathing Techniques
- Developmental Psychology
- Telephonic Triage
- Emergency Call Response
- Follow-Up Skills
- Resource Referrals
- Confidential Case Documentation
- Coping Methods
- Consumer Behavior
- Major Depression
- Mobility Support
- Clients Rights
- Life Support Technique Skills
- Victim Services
- Reference Assistance
- Documentation Skills
- Recommending Resources
- Student Feedback
- Constructive Feedback
- Patient Consultations
- Behavioral Science
Certification
- Professional School Counseling License Virginia 2006-2009
- Professional School Counseling License Georgia (P-12) 2009- Currently Active Level T-5 certificate number 954614
- Master Level Certified Life Coach
- Nonviolent Crisis Intervention Certification
Timeline
Mobile Crisis Counselor
Behavioral Health Link
06.2012 - Current
Professional School Counselor
Savannah Chatham County Board Of Education
08.2009 - Current
Professional School Counselor
Norfolk Public Schools
02.2006 - 06.2009
Master of Arts - Clinical Mental Health Counseling
South University
Master Level Certification Life Coach Level II - Life Coaching
Certified Life Coach Institute
Certification Level I - Transitional Life Coaching
Certified Life Coaching Institute
Master of Arts - Education: Professional School Counseling K-12
Cambridge College
Bachelor of Arts - Psychology
Columbia College
- Professional School Counseling License Virginia 2006-2009
- Professional School Counseling License Georgia (P-12) 2009- Currently Active Level T-5 certificate number 954614
- Master Level Certified Life Coach
- Nonviolent Crisis Intervention Certification
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