Alesia Hunter

• Reviewed patient charts prior to appointments to ensure accuracy of information.
• Documented patient visits in Electronic Medical Record system.
• Conducted follow-up calls to check on patient progress after treatments or surgeries.
• Worked collaboratively with other healthcare professionals to provide quality care for patients.
• Maintained inventory of supplies used in clinical setting.
• Ensured that all clinical areas were clean, sanitary, and well organized at all times.
• Assisted in scheduling appointments for patients in a timely manner.
• Managed patient records, including medical history and test results.
• Answered phones and responded to inquiries from patients or family members.
• Assisted patients with basic care and provided excellent service.
• Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
• Scheduled appointments for patients via phone and in person.
• Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
• Organized charts, documents and supplies to maintain team productivity.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Incorporated outside records into charts and EHR.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.
• Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.

• Applied HIPAA privacy and security regulations while handling patient information.
• Verified demographics and insurance information to register patients in computer system.
• Organized and maintained records by updating and obtaining both personal and financial information from patients.
• Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
• Obtained necessary signatures for privacy laws and consent for treatment.
• Communicated financial obligations to patients and collected fees at time of service.
• Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
• Assembled registration paperwork and placed identification bands on patient.
• Explained various admission forms and policies, acquiring signatures for consent.
• Processed patient responsibility estimate determined by insurance at pre-registration.
• Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
• Reviewed eligibility responses to assess patient benefit level and prepare estimates.
• Checked stock to determine inventory level and placed orders for needed supplies.
• Verified patients' insurance and payment methods during admissions or check-in processes.
• Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
• Obtained informed consent and payment documentation from patients and filed in system.
• Received patient inquiries or complaints and directed to appropriate medical staff members.
• Trained new hires on proper patient access protocols, procedures and customer service skills.
• Performed daily audits of patient accounts to ensure accuracy of information entered into system.
• Ensured compliance with government regulations regarding HIPAA privacy laws, medical record release policies.

• Drove personal vehicle and delivered mail to rural locations.
• Collected mail from customers and brought back to facility for processing and sorting.
• Followed strict package safety standards to protect customers and team members.
• Met performance targets consistently through hard work and efficient handling of each stop.
• Handled missing postage and returned mail for route customers.
• Sorted mail, arranging in delivery sequence for distribution.
• Obtained signatures for registered, certified and insured mail.
• Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
• Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
• Took outgoing mail from customers by hand and obtained letters from boxes.
• Used software to manage efficient delivery and track content drafts.
• Routed all classes of mail in sequence of delivery along established route.
• Observed road rules, weather and road conditions and other factors to maintain safe driving record.
• Cleaned and checked over vehicle after completion of daily deliveries.
• Delivered mail to residents and business within assigned area.
• Sold stamps and money orders to mail customers along daily route.

Receive request for emergency and non-emergency services from the general public and other public safety agency personnel. Provide pre-arrival instructions to callers in an emergency or non-emergency situation. Receive, transfer, or relay incoming information for instructions from allied health and the general public to assure continuous uninterrupted service by the company. Dispatch the most appropriate vehicles, direct ambulances as well as Field Supervisors to ensure appropriate levels of care are available. Prioritize calls based on medical necessity and acuity. Ensure timely responses for units. Correspond with all local and state Helicopter Emergency Service.

• Managed average of 20 cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
• Monitored switchboard and dispatched emergency services.
• Scheduled routine service calls to ensure all dispatch equipment was well maintained.
• Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
• Maintained and updated crucial and confidential information including phone numbers and addresses.
• Handled emergency phone calls calmly and obtained pertinent information with composed approach.
• Reported delays, accidents or other traffic and transportation situations.
• Identified locations and needs of callers to accurately send assistance.
• Alerted personnel of road and weather hazards to minimize accidents and delays.

Operated a fork lift pulled cases put up inventory.

• Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
• Secured loads to prevent shifting or damage to items.
• Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
• Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
• Scheduled or performed needed maintenance on equipment to promote longevity of use.
• Promoted longevity of warehouse equipment through routine inspection and maintenance, including cleaning, lubricating or recharging batteries of vehicles and auxiliary tools.
• Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
• Collaborated with team members to coordinate efficient and accurate movements.
• Operated standard warehouse equipment to assist with loading and unloading of deliveries.
• Documented daily mileage, gas and other data.
• Maintained safe driving history with no critical incidents over 8-year timeframe.
• Inspected vehicle before and after every trip to assess performance and maintenance requirements.
• Checked vehicle after shift for damage.

Carved, Sew and turn carpet

• Handled various mechanical and technical machinery during manufacturing process.
• Collaborated with coworkers to perform projects quickly and meet business goals.
• Taught new employees machine operation techniques and important business procedures.
• Worked efficiently to join, reinforce and decorate products with sewing machines and hand stitching.
• Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
• Comprehended and carried out routine or complex job specifications and requirements.
• Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
• Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
• Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.