Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alesia Peoples

Miami

Overview

10
10
years of professional experience

Work History

Supervisor

Einstein Bagels
07.2022 - 02.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Supervisor of Operations

Miami Top Cleaning
01.2018 - 01.2022
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

House Keeper

Miami Airport Marriott
09.2014 - 03.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Education

High School Diploma - Education

Miami Jackson Sr High
1750 Nw 36st Miami Florida 33142
06.1999

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Decision-making
  • Inventory control
  • Team building
  • Operations management
  • Priority management
  • Quality control
  • Documentation and reporting

Languages

English
Full Professional

Timeline

Supervisor

Einstein Bagels
07.2022 - 02.2025

Supervisor of Operations

Miami Top Cleaning
01.2018 - 01.2022

House Keeper

Miami Airport Marriott
09.2014 - 03.2017

High School Diploma - Education

Miami Jackson Sr High

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Alesia Peoples