Alesia Woodlee
Mesquite,TX
Summary
Exceptional interpersonal skills. Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Track record of resolving conflicts and maintaining high occupancy rates. Reliable, punctual and works well under pressure. Flexible, who excels in a fast-paced environment and looking for a position with growth opportunities. Skilled in developing relationships and providing exceptional individualized service.
Overview
10
10
years of professional experience
Work History
Property Manger - CFT
National Storage Affiliates
05.2024 - Current
- Manage daily operations of my property and assist 12 other locations with any operations questions or tenant complaints.
- Resolved customer complaints professionally, maintaining positive client relationships even during difficult situations.
- Trained and supervised property staff, promoting a culture of excellence and teamwork.
- Maintained accurate records of all tenant interactions, leases, auctions, maintenance requests and approvals.
- Monitored KPIs to track performance, revenue and expenses.
Property Manager
Storage King USA
01.2022 - 05.2024
- Assisted customers with unit selection, ensuring proper sizing and pricing based on their needs.
- Maintained positive relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential hazards.
Driver (Independent)
Uber
01.2016 - Current
- Provide friendly and efficient transportation services to customers, ensuring a positive experience.
- Communicate effectively with passengers to confirm pickup and drop-off locations, enhancing customer satisfaction.
- Utilize customer feedback to improve service quality and identify areas for enhancement.
Education
High School Diploma -
Lakeview Centennial High School
Garland, TX2012
Skills
- Customer service-focused
- Property management
- Vendor management
- Calm under pressure
- Team leadership
- Well organized
- Self-starter
- Team player
- Office 365
Timeline
Property Manger - CFT
National Storage Affiliates
05.2024 - Current
Property Manager
Storage King USA
01.2022 - 05.2024
Driver (Independent)
Uber
01.2016 - Current
High School Diploma -
Lakeview Centennial High School