Alessa Avalos

Accounting Assistant

Corcoran's mobile service

Houston, TX

12.2020 - Current

Answered questions from customers regarding their billing or payment status.
Developed procedures for more efficient workflow in accounting department.
Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
Researched discrepancies between invoices, purchase orders, packing slips.
Assisted in the preparation of monthly financial statements and reports.
Maintained the general ledger system to ensure accurate recording of all transactions.
Reconciled bank accounts on a regular basis.
Assisted with accounts receivable activities such as invoicing, collections, and deposits.
Worked closely with auditors during year-end audits to provide necessary documentation.
Checked figures and postings for correct entry and proper codes.
Received payments from customers via cash, check and credit cards to pay company invoices.
Reconciled expenses and financial records.
Coded invoices to maintain organized and accurate records.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Handled daily cash transactions and maintained petty cash fund.
Assisted with tax preparation and filing, including sales tax and income tax returns.
Assisted with month-end and year-end close processes, preparing necessary journal entries.
Compiled current budget data from estimated revenues, expenses and prior budgets.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Organized files according to established procedures for easy retrieval later on.
Maintained confidentiality of sensitive information entered into the system.
Assisted colleagues with resolving any issues related to data entry operations.
Provided support to management staff in regards to data entry processes.
Updated existing records with new or revised information as needed.
Performed data entry from paper documents, emails, and other sources into computer systems.
Collaborated with other departments to resolve issues regarding incorrect data entries.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Conducted regular follow-up calls with customers after resolving their issues.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Developed positive relationships with customers through friendly interactions.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Answered customer inquiries via phone, email, and chat.
Maintained a high level of professionalism when dealing with difficult customers.
Provided excellent customer service to resolve customer complaints in a timely manner.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Gathered customer feedback through surveys and used the data to improve customer service.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Summary

Overview

Work History

Accounting Assistant

Education

Criminal Justice

Skills

Languages

Timeline

Accounting Assistant

Criminal Justice

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