Maria Alessandra Agosti

The Mail House

Mount Prospect, IL

08.2021 - 11.2023

Verified mailing addresses against customer databases to ensure accuracy.
Ensured timely and accurate sorting of mail for delivery.
Processed incoming and outgoing mail in accordance with postal regulations.
Operated postage machines to meter, weigh, and affix stamps on outbound mail pieces.
Organized mail into trays according to destination or type of service requested.
Prepared bulk mailings by folding letters, inserting them into envelopes, sealing them shut, and applying postage stamps as needed.
Performed daily maintenance checks on all equipment used in the mailing process including printers, scales, meters and folders.
Packaged items securely using appropriate materials such as bubble wrap and packing peanuts.
Assembled boxes or bags containing multiple items for shipment.
Adhered labels onto packages indicating destinations or special instructions.
Monitored inventory levels of supplies used in the mailing process such as envelopes, labels and tape.
Resolved customer complaints regarding lost or damaged shipments promptly and professionally.
Operated mail processing equipment and manually sorted mail.
Operated mail room equipment or machines to perforate, stuff envelopes or apply postage.
Placed mail into appropriate PO boxes.