Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Alessandra Ballenger

Shift Supervisor, Peer Led Team Learning Leader
Marco Island,FL

Summary

Adaptable and enterprising solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Motivated and experienced in team environments and knowledgeable about security, safety and service standards. Driven to apply experience to improve operations. Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Front Desk Representative

ProScan Imaging
05.2024 - Current

The responsibility of the front desk personnel is to represent patience, understanding, knowledge and professionalism. Under the clinical direction of a radiologist and general supervision of the Patient Intake Supervisor and Diagnostic Imagining Center Managers, the front desk personnel perform those duties directly involving the various office procedures of an Outpatient Diagnostic Imaging facility. The services should be provided with attention to detail and with guest services being the primary objective.

Front Desk Representative

Radiology Regional Imaging
05.2023 - 05.2024

Peer Leader

Florida International University, MMC
01.2023 - 04.2023

Peer Team Led Learning Leader, a Leader for General Biology 2.

Developed and implemented student guidance plans to foster academic success.Hold sessions to discuss material students learned in lectures and guide them to complete worksheets pertaining to what was learned that week. Input grades and monitor attendance. Extended outreach and marketing efforts to educate stakeholders in community about programs and services offered.

Shift Supervisor

Starbucks
06.2021 - 02.2022

Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills. Completed store opening and closing procedures and balanced tills. Participated and successfully fulfilled Barista training. Enforced company policies and regulations with employees. Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk. Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

Education

Bachelor Of Applied Studies - Natural Applied Sciences

Florida International University
Miami, FL
05.2019 - 12.2023

Skills

Cash handling expertise

Inventory control and record keeping

Multitasking Abilities

First Aid/CPR

Team collaboration and leadership

Software

Microsoft Office Suite

Certification

Barista Trainer - [2018-2022]

Timeline

Advanced Medical - Basic Life Support Provider - Current

09-2024

Front Desk Representative

ProScan Imaging
05.2024 - Current

Front Desk Representative

Radiology Regional Imaging
05.2023 - 05.2024

Peer Leader

Florida International University, MMC
01.2023 - 04.2023

Barista Trainer - [2018-2022]

02-2022

Shift Supervisor

Starbucks
06.2021 - 02.2022

Bachelor Of Applied Studies - Natural Applied Sciences

Florida International University
05.2019 - 12.2023
Alessandra BallengerShift Supervisor, Peer Led Team Learning Leader