Alessandra Barajas

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Worked with POS system to place orders, manage
• Strategically timed check-ins with guests to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Shared knowledge of menu items and flavors, enabling guest to make personal decisions based on taste and interest.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Trainer

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Analyzed team performance and identified opportunities for additional training.
• Set positive example for team members by providing high-quality, efficient service.
• Trained other employees in guest service, food safety, and performance requirements.

• Greeted guests warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered guest questions, and informed of accurate wait times.
• Answered guest questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.