Alessandra Barrueta

• Enhanced operational efficiency by developing and implementing comprehensive training programs for new hires and existing staff.
• Reduced employee turnover through effective training initiatives that improved performance, job satisfaction, and overall understanding of company processes.
• Streamlined onboarding processes by creating standardized training materials and resources, resulting in a more consistent and effective integration of new employees into the organization.
• Improved departmental communication, fostering collaboration among teams to achieve common goals through regular cross-functional training sessions.
• Increased employee engagement by facilitating team-building exercises and workshops that promoted camaraderie and shared learning experiences.
• Identified skills gaps within the workforce, designing targeted training programs to address these areas and enhance overall productivity.
• Collaborated with management to assess organizational needs and develop customized training solutions tailored to individual roles, responsibilities, and objectives.
• Evaluated the effectiveness of ongoing training initiatives by conducting surveys, analyzing feedback data, and making necessary adjustments to improve program outcomes.
• Developed detailed performance metrics to track progress towards established goals throughout the duration of each training initiative, allowing for data-driven evaluation of program success rates.
• Maintained up-to-date knowledge of industry trends, tools, technology advancements relevant to the operations function to ensure continuous improvement in content delivery methods and curriculum design approaches.
• Established and maintained quality control standards.
• Provided coaching and mentoring to employees.
• Analyzed and evaluated training effectiveness and program outcomes.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
• Resolved issues related to customer returns, damaged goods or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
• Enhanced audit efficiency by streamlining data analysis processes and implementing automation tools.
• Achieved timely completion of audit projects through effective planning, execution, and follow-up procedures.
• Assisted in the development of annual audit plans based on risk assessments and management priorities.
• Conducted regular follow-up audits to monitor progress on corrective actions taken in response to previous findings.

• Set up, maintained and verified sterility of lab equipment and tools.
• Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
• Analyzed experiment and test results to validate adherence to standards and specifications.
• Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Consulted with outside parties to resolve discrepancies and create expert solutions.
• Investigated and resolved customer inquiries and complaints quickly.
• Responded to customer requests for products, services and company information.

• Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
• Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
• Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
• Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
• Worked closely with personnel, customers and contractors to resolve problems.
• Managed labor assignments and equipment allocations and met transportation, operations and production goals.
• Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Increased customer satisfaction by resolving issues.

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• Used Microsoft Word and other software tools to create documents and other communications.
• Maintained energy and enthusiasm in fast-paced environment.
• Received and processed stock into inventory management system.
• Exceeded goals through effective task prioritization and great work ethic.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
• Created plans and communicated deadlines to complete projects on time.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Delivered clerical support by handling range of routine and special requirements.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Maximized office productivity by digitizing and reorganizing over all files.
• Worked closely with 5 departments to type, edit and format memos with accurate and informative information.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Maintained 100% accuracy while transcribing Reports documents for End of the moth billing.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
• Handled client correspondence and tracked records to foster office efficiency.
• Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
• Processed client rebate reconciliation, reporting and check requests.
• Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
• Supported team members and customers with efficiently.
• Handled all incoming business and client requests for information.
• Informed and supported business leaders through consistent communication and administrative support duties.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Managed multiple projects simultaneously using organizational and analytical skills.
• Assisted team members with administrative requirements by expertly using diverse office software, including Montisvir and 3PL.

• Maintained organized files and stocked supplies to support team needs and maximize performance.
• Checked documentation for accuracy and validity on updated systems.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
• Received and routed business correspondence to correct departments and staff members.
• Managed multiple projects simultaneously using organizational and analytical skills.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Informed and supported business leaders through consistent communication and administrative support duties.

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Maintained customer satisfaction while handling product returns quickly and professionally.
• Maintained records related to sales, returns and inventory availability.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Completed orders and organized product deliveries to meet customer timetables.
• Achieved perfect attendance and on-time record.
• Worked alongside retail representatives to enhance product presentations and advertising collateral.
• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Prepared large cash deposits with zero discrepancies.
• Tracked stock using company inventory management software.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Processed product returns and assisted customers with other selections.
• Educated associates on market trends and stayed up-to-date on forecasts.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
• Developed, marketed and sold full range of products and support services.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.