Alessandra Carolino
Denver,CO
Summary
Developed strong organizational and multitasking skills in fast-paced healthcare setting, ensuring efficient administrative operations. Skilled in managing patient records and scheduling, with focus on accuracy and confidentiality. Looking to transition into new field, leveraging these transferable skills to contribute effectively in dynamic environment.
Overview
5
5
years of professional experience
Work History
Unit Clerk + CNA
Kulana Malama Nursing Home
10.2023 - 12.2024
- On-call unit clerk working 8-hour shifts every weekend and occasionally weekdays
- Maintain and abide by HIPAA regulations
- Greet and welcome visitors in the facility and assist their needs in regards to visit, concerns, and relaying information to healthcare providers or nurses
- Requires social, clerical, and technical skills
- Responsibilities include making and receiving phone calls for appointments, transportation, information, and relaying messages
- Keeps track of inventory and stocking supplies for resident use
- Updates and records resident health information and health insurance on the EHR system
- Greeting resident families, visitors, and vendors with a positive attitude
- Receive and send out documents via fax
- Listen and report grievances to appropriate supervisors while delivering a positive experience to the patient and/or family
- CNA: September 2024 - December 2024
- On call CNA working 12 hour shifts as needed
- Can work day and night shift
- Requires sensitivity and vigilance to patient care and needs
- Communication skills needed to relay information to nurses and to assist with patient needs
- Accurate documentation is important for resident health and safety
- Trained and expected to follow infection prevention during care through handwashing, protective barriers, and recognizing how microorganisms are spread
- Ability to recognize who to report through the chain of command
- Resilience and determination to keep working through the workload
- Punctual and thorough with resident cares and needs
Team Member
Pizza Hut
01.2020 - 03.2020
- Adapted to various schedules effectively.
- Managed high-volume orders within tight deadlines.
- Utilized strong communication abilities to efficiently manage order completion and ensure accident-free operations.
- Great problem-solving skills are required to compensate for unsatisfied customer orders
- Work emphasized on the importance preparation and cleanliness
- Worked until closing shift
Education
Certificate of Professional Development - CNA
Healthcare Training & Career Consultant Inc.
Ewa Beach, HI05.2024
High School Diploma -
James Campbell High School
Ewa Beach, HI05.2022
Skills
- Team-player
- Communication skills
- Multi-line phone systems
- Discipline
- Sensitivity to client needs
- Problem solving skills
- Typing Skills
- Computer Literacy
- Clerical skills
- Record keeping
- Compassion
- Detail-oriented
- Multitasking
- Flexibility
- CPR/AED and BLS Certified
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Unit Clerk + CNA
Kulana Malama Nursing Home
10.2023 - 12.2024
Team Member
Pizza Hut
01.2020 - 03.2020
High School Diploma -
James Campbell High School
Certificate of Professional Development - CNA
Healthcare Training & Career Consultant Inc.
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