Alessandra Ciriello

• Coordinated daily administrative and sales support activities to streamline operations.
• Prepared and maintained business documents, records, and reports to ensure compliance and accessibility.
• Managed customer communications through phone and email to enhance client satisfaction.
• Coordinate daily administrative and sales support activities.
• Prepare and maintain business documents, records, and reports.
• Organize schedules, files, and company documentation.
• Maintain confidentiality while handling sensitive business information.

• Provided exceptional customer service in fast-paced restaurant, enhancing guest satisfaction.
• Resolve customer concerns professionally while maintaining a positive dining experience.
• Process customer orders accurately and efficiently.
• Resolved customer concerns professionally, contributing to a positive dining experience.
• Collaborated with team members to streamline restaurant operations, ensuring timely service.

• Delivered attentive customer service to enhance dining experience for multiple tables.
• Accurately managed customer orders, ensuring satisfaction and timely service.
• Processed customer payments at the register and balanced transactions.
• Handled payments and balanced transactions.
• Supported store opening procedures including setup and organization and closing responsibilities.

• Greeted and seated guests, managing waitlists and reservations to optimize seating efficiency.
• Provided friendly and efficient table service.
• Communicated guest preferences and orders accurately to kitchen staff, ensuring timely service.
• Coordinated daily operations to enhance overall guest experience and streamline service.
• Answered phone calls and assisted customers with questions.

Relevant Coursework

• Informatics (Computer Applications)
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Digital Document Management
• Basic Computer Applications
• Data Organization and Office Technology