ALESSANDRA COMBATTI
Miami,United States of America
Summary
Professional with a strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Assistant
Yntegra
04.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Front Desk Receptionist
Ahana Yoga
05.2023 - 04.2024
- Company Overview: Yoga Studio
- Improved customer satisfaction ratings by 20% by providing exceptional customer service
- Managed and scheduled {100} calendars, ensuring efficient use of time
- Increased member comfort by 30% by providing exceptional customer service
- Achieved 90% positive feedback from long-term clients
- Provided exceptional customer service, improving customer satisfaction by 20%, by managing and scheduling calendars
- Yoga Studio
Administrative Assistant
Nova Southeastern University
01.2023 - 05.2023
- Company Overview: Alumni Department
- Managed and maintained alumni relations databases for 10,000+ records
- Increased program public relations reach, handling a database of 5,000+ contacts
- Increased revenue by 20% within one month
- Boosted event attendance, coordinating successful donor and alumni events with 20% increase in attendance
- Coordinated and implemented successful donor and alumni events, supporting the growth of donor contributions and increased alumni engagement
- Alumni Department
Volunteer
Miss Venezuela Pageant
06.2022 - 11.2022
- Assisted with special events and programs.
- Represented the organization positively and professionally while providing the community with much-needed services.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Amplified non-profit reach by managing social media campaigns.
Accounting Specialist
Stelor Finance
01.2022 - 10.2022
- Company Overview: Finance & Accounting Company
- Improved payroll processing time by 20% by maintaining timekeeping information and submitting payroll
- Entered data into 3 databases, ensuring accurate record-keeping
- Created, maintained, and entered information into databases
- Implemented new office technologies, learning 5 new systems
- Maintained inventory records for 200 products, optimizing stock levels
- Maintained inventory records
- Boosted staff productivity with computer usage assistance
- Finance & Accounting Company
Reservations Agent
Four Seasons Hotels and Resorts
04.2021 - 12.2021
- Company Overview: 5-Star Hotel
- Handled and responded to customer inquiries through online chat and email
- Answered phones to assist customers in making, altering, or canceling reservations
- Leveraged systems to enter new bookings and modify existing bookings
- Prepared customer invoices and accepted payment
- 5-Star Hotel
Account Executive
Engel & Völkers Spain
09.2020 - 04.2021
- Company Overview: Real Estate Company
- Assisted with open houses and broker events by scheduling, resourcing, and following up
- Provided potential home buyers with information about the local housing market
- Utilized database to keep track of customer records
- Delivered excellent customer service to tenants and property owners
- Input data in CRM to inform real estate agents of client communications and developments
- Performed strategic project development for prospective, new and existing clients
- Utilized Microsoft Office and CRM software systems to draft and disseminate reports, spreadsheets and other documents
- Real Estate Company
Business Owner
Dr. Limon Ceviche Bar
11.2018 - 08.2020
- Company Overview: Restaurant & Food Franchise
- Established control systems for costs and labor, resulting in a {15}% reduction in operational expenses
- Achieved a 20% cost savings by establishing control systems for costs and labor
- Orientating and training employees by encouraging confidence and helping individuals adapt faster to job roles
- Orientated and trained employees, resulting in a {30}% improvement in task efficiency
- Trained {50} employees to optimize service delivery and improve efficiency, delegating tasks to free up time
- Established control systems for costs and labor, managing a budget of $500,000
- Restaurant & Food Franchise
Education
Bachelor's degree - Public Relations, Advertising, and Applied Communication
Florida International University
12.2020
Associate's degree - Mass Communication/Media Studies
Miami Dade College
12.2017
CELOP - English Language and Literature, General
Boston University
12.2015
Skills
- Teamwork
- Schedule & calendar planning
- Effective communication
- Attention to detail
- Adaptability
- Work ethic
- MS Office
- Customer Service
Passions
- Marketing
- Advertising
- Public Relations
- Event Management
Certification
- RYT-200 Ahana Yoga June 2023
Languages
English
Full Professional
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Executive Assistant
Yntegra
04.2024 - Current
Front Desk Receptionist
Ahana Yoga
05.2023 - 04.2024
Administrative Assistant
Nova Southeastern University
01.2023 - 05.2023
Volunteer
Miss Venezuela Pageant
06.2022 - 11.2022
Accounting Specialist
Stelor Finance
01.2022 - 10.2022
Reservations Agent
Four Seasons Hotels and Resorts
04.2021 - 12.2021
Account Executive
Engel & Völkers Spain
09.2020 - 04.2021
Business Owner
Dr. Limon Ceviche Bar
11.2018 - 08.2020
Associate's degree - Mass Communication/Media Studies
Miami Dade College
CELOP - English Language and Literature, General
Boston University
Bachelor's degree - Public Relations, Advertising, and Applied Communication
Florida International University
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