Alessandra Martinez
El Paso,TX
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into company initiatives. Strong communication and interpersonal skills and committed to pursuing best practices. . Energetic and efficient, skilled at working in a high volume and diverse environment.
Overview
8
8
years of professional experience
Work History
Human Resources Analyst
City Of El Paso
02.2024 - Current
- Function as designated hiring manager for specified departments. Act as HR liaison for all recruitment specific needs of department. Attend weekly meetings with department hiring managers to address current recruitment statuses, new hire onboarding timelines, and other HR matters. Coach departments on recruitment processes, staffing table change processes, Employee Data Changes, and other HR matters.
- Open and monitor recruitments to fill vacancies. Delegate recruitment tasks to HR specialists including reviewing applications, sending disqualification notices, and making job offers to selected candidates. Run and maintain weekly reports on current recruitments, new hiring onboarding processes, and current departmental requisitions. Manage and manipulate queries to assist in my job functions. Conduct pay analyses to accurately recommend pay to departments for selected candidates. Conduct internal analysis consisting of comparative employees, pay grade, departmental internal equity, and city wide internal equity to accurately analyze a candidate’s salary counteroffer request.
- Evaluate and apply local government and Civil Service policies and procedures to pertinent cases. Maintain knowledge on City government rules, policies, procedures, and ordinances.
- Developed and maintained HR databases, spreadsheets, and other tracking systems.
- Assessed employee training needs and implemented appropriate solutions to ensure compliance with company policies and procedures.
Human Resources Specialist
City Of El Paso
06.2023 - 02.2024
- Monitored recruitments for 5 departments (Information Technology, Purchasing, Office of Management and Budget, Zoo, and Planning & Inspections) within the CIty of El Paso.
- Reviewed applications accurately for completeness and appropriate qualifications.
- Ran appropriate reports to assist in accurate screening while reviewing applications.
- Determined and awarded points to military veterans and to current city employees.
- Managed applicant appeals in a concise and timely manner.
- Made employment offers to potential candidates both internal and external.
- Ran appropriate background checks for candidates depending on department.
- Compiled lists of eligible candidates and issued referrals to departments depending on needs and vacancies.
- Maintained and updated various reports for current recruitments, referrals, and ongoing hires.
- Acted as HR liaison between departments for contract requests and contract creation.
- Communicated effectively with team regarding status of recruitments and hiring processes.
- Attended job fairs, recruit candidates, provide excellent service to attendees.
Family Care Coordinator
YWCA
12.2022 - 06.2023
- I reviewed child care cases for completeness, determined eligibility for childcare services based on current income guidelines, family income, and parent participation requirements.
- Communicated with parents/guardians and caseworks regarding status of case.
- Processed and managed time-sensitive and highly confidential cases for Child Protective Services
- Maintained confidential documentation to prevent data compromise and comply with PII and PHI regulations.
- I managed and processed large case loads of 100+ per month while maintaining an accuracy rate of 95%
- Assisted in the streamlining of lowering the number of processing days per case file by 30%
Floor Leader
Lush Cosmetics
06.2022 - 01.2023
- Managed a team of up to 8 employees at a time, delegating tasks and ensuring store conversion and sales were up to trend.
- Monitored sales performance against goals, communicated results to staff, and developed action plans for improvement.
- Trained new hires in store processes, store products, and assessed daily performance
- Maintained calendar to productively schedule and manage events in coordination with mall.
- Hosted private birthday parties in store during outside store hours. Coordinated unique activities for guests and individualized product demos for party guests.
- Conducted daily demos for target demographic of the store.
Paraprofessional Support
El Paso Independent Sch District
09.2021 - 06.2022
- Provided support facilitation services to special education students both inside and out of the classroom.
- Provided various services to include writing, reading, and math to aid the students in their learning according to their individualized education program.
- Submitted legal documentation on a daily basis to ensure students received their allotted minutes of servicing.
- Assisted in the implementation of educational programs for special needs children.
- Applied positive reinforcement to redirect negative behaviors.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
Office Manager
Abrazos Pediatric Therapy Services PLLC.
10.2019 - 04.2021
- Responsible for initial business structure and implementation.
- Performed a variety of administrative tasks including scheduling, auditing payroll and creation and management of patient profiles, and reviewing and maintaining clinic budget.
- Created and maintained all filing systems to follow legal regulations.
- Managed staffing and training of new employees. Ensured all employees remained current with regulated trainings.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Conducted extensive marketing with local health clinics, schools, and daycares, as well as created and controlled website and social media pages, boosting business and client connections.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed relationships with outside vendors including insurance credentialing, housekeeping companies, and supply vendors.
Key Holder
Casa Hindu Inc.
02.2018 - 10.2019
- Worked directly with customers, enforced store policies, facilitated transfers between stores, and maintained in store and warehouse stock.
- Orchestrated sales plans and created effective marketing strategies to raise sales amounts.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Counted and balanced registers.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Collaborated with management to determine key tasks and delegate to staff members.
- Directed and supervised staff performance.
- Replenished merchandise displays throughout the store as needed.
- Assisted in general housekeeping to maintain store image.
Office Assistant
El Paso Parking Lot Striping
06.2016 - 02.2018
- Provided general administrative and customer support services.
- Answered multi-line telephone system, responded to client inquiries, and maintained files and sales records.
- Managed payments for services over the phone and in person using an online POS system.
- Created and faxed invoices to clients.
- Used office equipment such as desktop and laptop computers, fax machines, copiers, scanners, POS system and shredder.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Education
Bachelor of Arts - Multidisciplinary Studies
The University of Texas At El Paso
El Paso, TX12.2023
Associate of Arts - Multidisciplinary Studies
El Paso Community College
El Paso, TX05.2020
High School Diploma -
Santa Teresa High School
Santa Teresa, NM05.2017
Skills
- Job Evaluation
- Organizational Development
- Data Verification
- Compensation analysis
- Strategic Planning
- Compliance Monitoring
- Regulatory knowledge
- Excellent multi-tasking ability
- Audit Documentation
- Data Analysis
Languages
Spanish
Professional Working
Timeline
Human Resources Analyst
City Of El Paso
02.2024 - Current
Human Resources Specialist
City Of El Paso
06.2023 - 02.2024
Family Care Coordinator
YWCA
12.2022 - 06.2023
Floor Leader
Lush Cosmetics
06.2022 - 01.2023
Paraprofessional Support
El Paso Independent Sch District
09.2021 - 06.2022
Office Manager
Abrazos Pediatric Therapy Services PLLC.
10.2019 - 04.2021
Key Holder
Casa Hindu Inc.
02.2018 - 10.2019
Office Assistant
El Paso Parking Lot Striping
06.2016 - 02.2018
Bachelor of Arts - Multidisciplinary Studies
The University of Texas At El Paso
Associate of Arts - Multidisciplinary Studies
El Paso Community College
High School Diploma -
Santa Teresa High School