Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Alessandra Martinez

Summary

Proven team collaborator and efficient problem-solver, by enhancing dining experiences through speedy service and meticulous attention to detail. Skilled in table clearing and customer interactions, I significantly improved dining room flow and productivity, fostering repeat business and customer satisfaction. I created good customer relationships, causing them to return frequently and commonly. Offering positive attitude and strong desire to learn and grow within hospitality industry. More than able to quickly adapt and understand importance of maintaining clean and organized dining area. Ready to use and develop multitasking and time management skills in waiting, or bussing role.

Overview

4
4
years of professional experience

Work History

Busser/Host/Expo

Hunter Steakhouse
11.2024 - Current
  • Maintained cleanliness of dining areas to ensure guest satisfaction.
  • Provided timely setup of dining tables, enhancing customer experience.
  • Improved dining room flow by assisting servers as needed.
  • Removed used dishes and utensils, keeping restaurant tidy.
  • Supported restaurant staff with prompt service.
  • Helped with restaurant opening and closing duties, ensuring readiness.
  • Enhanced dining experience with attentive table maintenance.
  • Cleared tables efficiently to prepare for new guests.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked effectively in fast-paced environments.

Cashier

Farmers Market
09.2022 - 05.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.

Busser

Fratelli's Italian Kitchen
08.2021 - 12.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

High School Diploma -

Innovation High School
Vista, CA
11-2024

Skills

  • Table clearing
  • Dining area upkeep
  • Customer interaction
  • Food runner
  • Service support
  • Team collaboration
  • Food presentation
  • Speedy service
  • Order accuracy
  • Communication skills
  • Attention to detail
  • Problem solving

Languages

Spanish
Full Professional
Portuguese
Elementary

Interests

  • Growing herbs, vegetables, or fruits in home gardens
  • I enjoy cooking for friends and family gatherings
  • I want to pursue a career in Mechanical Engineering
  • Will be going to a trade school to become an electrician
  • Road Trips, to any destination with family and friends
  • Work on cars, ex, oil change, battery, spark plugs, and brakes

Timeline

Busser/Host/Expo

Hunter Steakhouse
11.2024 - Current

Cashier

Farmers Market
09.2022 - 05.2023

Busser

Fratelli's Italian Kitchen
08.2021 - 12.2021

High School Diploma -

Innovation High School

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Alessandra Martinez