Summary
Overview
Work History
Education
Skills
Timeline
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Alessandra Pena Rodriguez

Irving,TX

Summary

Multi-talented clinical research professional proficient in handling patient information, laboratory samples, and compliance procedures for different clinical trials. Well-organized and hardworking with excellent communication and planning skills.

Dedicated to evoking specific emotional responses in audience by bringing subjects to life in works with style and skill. Inventive, hardworking and gifted in both oral and written communication.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Special Health Resources
Texarkana, Texas
04.2024 - 08.2024
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Collected samples from patients for laboratory testing purposes.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Receptionist

Special Health Resources
Texarkana
05.2022 - 03.2024
  • Verified visitors' identification cards before allowing access to the building.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Verified insurance eligibility prior to patient's visit using on-line systems or by telephone contact with insurance companies.

Waitress

On The Border
Texarkana, TX
06.2018 - 08.2022
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Developed positive relationships with regular customers through friendly conversation.
  • Processed payments accurately using cash registers or POS systems.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Communicated daily specials to customers.

Education

High School Diploma -

Texas High School
Texarkana, TX
05-2018

Skills

  • Patient Scheduling
  • Payment Collection
  • Indirect Patient Care
  • Patient-focused care
  • Bilingual fluency in Spanish
  • Excellent active listening
  • Strategic Planning
  • Positive and professional
  • Verbal and written communication
  • Time Management
  • Vital Sign Monitoring
  • CPR
  • Compassionate
  • Specimens collection and processing

Timeline

Medical Assistant

Special Health Resources
04.2024 - 08.2024

Receptionist

Special Health Resources
05.2022 - 03.2024

Waitress

On The Border
06.2018 - 08.2022

High School Diploma -

Texas High School

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Alessandra Pena Rodriguez