Alessandra Portillo-Hernandez
Uhland
Summary
Dynamic hairstylist with a proven track record at Jcpenny Salon, excelling in personalized client consultations and innovative styling techniques. Highly dependable and a fast learner, I foster strong client relationships, ensuring repeat business through exceptional service. Committed to ongoing training, I stay ahead of industry trends to enhance service offerings.
Overview
3
3
years of professional experience
Work History
Hairstylist
Jcpenny Salon
09.2023 - Current
- Provided exceptional customer service by consulting with clients on hairstyle preferences and trends.
- Executed a variety of haircuts, color treatments, and styling techniques tailored to individual client needs.
- Maintained cleanliness and organization of workstations, ensuring compliance with safety and sanitation standards.
- Assisted in inventory management by tracking product usage and restocking supplies as needed.
- Developed strong relationships with clients, fostering repeat business through personalized service and follow-ups.
- Participated in ongoing training programs to stay current with industry trends and techniques, improving service offerings.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Shift Lead Manager
Burger King
12.2022 - 07.2024
- Managed daily operational activities to uphold rigorous quality and safety protocols.
- Conducted training sessions to enhance team proficiency in service delivery.
- Implemented effective stock control measures to maintain optimal inventory levels and reduce waste.
- Designed and implemented innovative procedures aimed at improving customer service and streamlining operations.
- Resolved customer complaints promptly to improve overall satisfaction scores.
- Managed compliance monitoring of food preparation processes to uphold health standards.
- Demonstrated leadership through a robust work ethic and dedication to excellence, fostering motivation among team members.
- Negotiated favorable contracts with vendors to enhance financial outcomes and ensure timely supply deliveries.
Education
High School Diploma - Cosmetology
Lehman High School
Kyle, TX05.2023
Skills
Fast Learner
Highly Dependable
Great Listener
Good Communication skills
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Hairstylist
Jcpenny Salon
09.2023 - Current
Shift Lead Manager
Burger King
12.2022 - 07.2024
High School Diploma - Cosmetology
Lehman High School