Alessandra Santana
Miami,FL
Summary
Dynamic Sales Representative with a proven track record at AT&T Wireless, excelling in customer education and sales consultation. Expert in product and service knowledge, adept at providing post-sales support. Achieved significant customer satisfaction through exceptional service and sales closing techniques, ensuring comprehensive client support and service excellence.
Overview
4
4
years of professional experience
Work History
Sales Associate V
AT&T Wireless
09.2022 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Routa Chef
Divieto Ristorante
10.2020 - 08.2022
- Maintained well-organized mise en place to keep work consistent.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards
Education
High School Diploma -
Colegio Metropolitano
Venezuela07-2012
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Sales consultation
- Sales closing
- Post-sales support
- Customer Education
- Listening Skills
- Reliable and punctual
- Adapt to diverse groups
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Sales Associate V
AT&T Wireless
09.2022 - Current
Routa Chef
Divieto Ristorante
10.2020 - 08.2022
High School Diploma -
Colegio Metropolitano
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