Alessandra Teodoro
Waltham,MA
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Vinyasa Yoga Instructor
Hub 50 House
10.2022 - 09.2024
- Enhanced student flexibility by incorporating various Vinyasa Yoga sequences into class routines.
- Increased class attendance by creating engaging and accessible lesson plans tailored to different skill levels.
- Promoted a positive and inclusive environment, fostering strong relationships with students and encouraging open communication.
- Collaborated with fellow instructors to develop well-rounded programs that incorporated diverse teaching styles and techniques for optimal results.
- Boosted student satisfaction by providing personalized feedback and adjustments during classes, addressing individual needs, and improving overall performance.
- Continuously updated personal expertise through ongoing education, attending conferences and training sessions to stay current on industry trends and best practices.
- Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
- Developed safe and effective exercise programs for class members.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Used music to motivate and energize classes.
Seamstress Assistant
Drape It
03.2015 - 12.2019
- Assisted with fabric cutting and pattern preparation for various textile furnishing designs.
- Artisanal production of custom-made textile furnishing.
- Contributed to quality control by inspecting finished textile furnishing for defects and inconsistencies.
Sales Manager
Benetton Group (clothing Store)
01.1988 - 01.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
High School Diploma -
School of Fine Arts
Italy200 Hour Teacher Training (Alliance Certification) - Yoga Therapy And Teacher Training
Boston Yoga Union
Boston, MA03.2022
Skills
- Customer service
- Microsoft Excel
- Customer relations
- Data entry
- Problem resolution
- Call center experience
- Computer proficiency
- Complaint handling
- Complaint resolution
- Client relations
- Professional telephone demeanor
Certification
200 Hour Yoga Teacher Training Program at Boston Yoga Union certified by Alliance.
Languages
Italian
Native or Bilingual
English
Native or Bilingual
Timeline
Vinyasa Yoga Instructor
Hub 50 House
10.2022 - 09.2024
Seamstress Assistant
Drape It
03.2015 - 12.2019
Sales Manager
Benetton Group (clothing Store)
01.1988 - 01.2010
High School Diploma -
School of Fine Arts
200 Hour Teacher Training (Alliance Certification) - Yoga Therapy And Teacher Training
Boston Yoga Union