Alessandra Velasco Cruz
Santa Maria,California
Summary
Proactive and dedicated, I excelled at KFC Restaurant by enhancing team efficiency and customer satisfaction. Mastering tasks swiftly, I fostered cooperative relationships and trained new members, showcasing exceptional problem-solving and customer service skills. My efforts significantly contributed to a positive, collaborative work environment and the resolution of customer issues, underlining my commitment to excellence and teamwork.
Overview
4
4
years of professional experience
Work History
Team Members
KFC Restaurant
07.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate Of General Studies -
Allan Hancock College
Santa Maria, CASanta Maria High School
901 S Broadway, Santa Maria, 9345406.2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Money handling
- Organizing work stations
Languages
Spanish
Native or Bilingual
Timeline
Team Members
KFC Restaurant
07.2021 - Current
Associate Of General Studies -
Allan Hancock College
Santa Maria High School