Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alessandrea King

Etowah,North Carolina

Summary

Organized with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with a positive attitude.

Overview

8
8
years of professional experience

Work History

Service Writer

Presley Automtive
01.2021 - 04.2023
  • Presented different repair options to customers to help each person make appropriate choices.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
  • Greeted and registered customers requiring service
  • Provided customers with estimation of repair costs and reasonable timeline for completion of service.
  • Answered service department phone and responded promptly to questions and messages.
  • Used ALLDATA computer system to enter customer information, create service records, order parts and develop cost estimations.

Business Office Manager

Stonecreek Health And Rehabilitation
06.2020 - 10.2020
  • Updated reports, managed accounts, and generated reports for company database.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Maximized cash flow through optimal billing and collection processes.

Accounts Receivable Assistant

Sanstone Health And Rehabilitation
10.2018 - 08.2019
  • Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
  • Verified postings, figures and documents for mathematical accuracy, proper coding and correct entry.
  • Created financial reports by analyzing, collecting and summarizing account trends and information.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.

Server

IHOP
06.2015 - 10.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor of Science - Exercise Science

Lionel University
Carpinteria, CA
06.2022

Associate of Arts - Accounting

Asheville Buncombe Technical Community College
Asheville, NC
05.2019

High School Diploma -

West Henderson High School
Hendersonville, NC
06.2017

Skills

  • Customer Service
  • Report and Document Preparation
  • Microsoft Office
  • Organization
  • Account Reconciliation
  • Payment Processing
  • Data Inputting

Timeline

Service Writer

Presley Automtive
01.2021 - 04.2023

Business Office Manager

Stonecreek Health And Rehabilitation
06.2020 - 10.2020

Accounts Receivable Assistant

Sanstone Health And Rehabilitation
10.2018 - 08.2019

Server

IHOP
06.2015 - 10.2018

Bachelor of Science - Exercise Science

Lionel University

Associate of Arts - Accounting

Asheville Buncombe Technical Community College

High School Diploma -

West Henderson High School
Alessandrea King