Organized with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with a positive attitude.
Overview
8
8
years of professional experience
Work History
Service Writer
Presley Automtive
01.2021 - 04.2023
Presented different repair options to customers to help each person make appropriate choices.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
Greeted and registered customers requiring service
Provided customers with estimation of repair costs and reasonable timeline for completion of service.
Answered service department phone and responded promptly to questions and messages.
Used ALLDATA computer system to enter customer information, create service records, order parts and develop cost estimations.
Business Office Manager
Stonecreek Health And Rehabilitation
06.2020 - 10.2020
Updated reports, managed accounts, and generated reports for company database.
Resolved financial discrepancies and customer billing issues with timely attention.
Maximized cash flow through optimal billing and collection processes.
Accounts Receivable Assistant
Sanstone Health And Rehabilitation
10.2018 - 08.2019
Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
Verified postings, figures and documents for mathematical accuracy, proper coding and correct entry.
Created financial reports by analyzing, collecting and summarizing account trends and information.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Server
IHOP
06.2015 - 10.2018
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.