Alessandria Selvaggio
Troy
Summary
Results-driven Operations Leader with 5+ years of experience enhancing process efficiency and implementing technology solutions in food and beverage distribution. Skilled in managing supply chain operations, leading teams, and developing strategies that boost profitability and customer satisfaction. Expertise in navigating complex distribution networks and executing cross-functional initiatives to achieve operational goals.
Overview
9
9
years of professional experience
Work History
Operations Manager/Buyer
Pointe Dairy Services
Troy
12.2020 - Current
- Lead operations across distribution, warehousing, transportation, purchasing, inventory management, and customer service for a food and beverage distribution company serving more than 3,000 customers.
- Manage purchasing and inventory strategies to balance customer demand, product availability, and inventory investment.
- Designed and implemented a Direct Store Delivery (DSD) program that increased order volume by 25%, improved route productivity, and generated significant cost savings.
- Led the implementation of a new ERP system and warehouse scanning technology, improving inventory accuracy, order fulfillment, and operational visibility.
- Oversee 15 delivery routes, ensuring operational efficiency, service excellence, and customer satisfaction.
- Partner with executive leadership on strategic planning, operational forecasting, and business performance initiatives.
- Developed standardized operating procedures and training programs, establishing performance metrics to enhance consistency and accountability.
Executive Assistant
NEW AGE BEVERAGE
Denver
02.2020 - 11.2020
- Provided high-level administrative support to the President, managing calendars, meetings, agendas, and confidential correspondence.
- Served as a central communication liaison between the President, internal departments, external partners, and vendors.
- Managed travel arrangements, expense reporting, and filing systems to ensure efficient office operations.
- Coordinated cross-department projects, monitored deadlines, and provided regular updates to leadership to ensure project alignment and timely execution.
- Prepared reports, compiled data, and conducted research to support executive decision-making.
- Drafted, reviewed, and organized contracts and customer agreements, ensuring accuracy, timely completion, and proper documentation.
- Created sales materials, presentations, and marketing collateral that supported sales growth and strengthened brand positioning.
- Supported product promotions and launches, collaborating with sales, marketing, and operations teams to execute successful initiatives.
Bartender/Server
Bobarino's at the B.O.B
Grand Rapids
12.2017 - 01.2020
- Trained new hires on drink preparation, customer relationship building, and upselling techniques to ensure consistent service quality.
- Collaborated with team to deliver exceptional customer service in a fast-paced, high-sales environment, contributing to overall customer satisfaction.
Education
Bachelor's in Science - Natural Resource
Grand Valley State
01-2017
Skills
- Operations management
- Supply chain optimization
- Inventory management
- Process improvement
- Management information systems
- Data analysis
- Financial management
Timeline
Operations Manager/Buyer
Pointe Dairy Services
12.2020 - Current
Executive Assistant
NEW AGE BEVERAGE
02.2020 - 11.2020
Bartender/Server
Bobarino's at the B.O.B
12.2017 - 01.2020
Bachelor's in Science - Natural Resource
Grand Valley State